About The Role
We are looking for a
Head of Sales Operations to drive operational excellence across our commercial organization. This role focuses on improving processes and ensuring the business is simple, consistent, and easy to work with.
You will play a key leadership role in shaping how the commercial function operates globally, enabling performance, driving alignment, and ensuring scalable, efficient ways of working.
Responsibilities
- Lead and continuously improve sales operations processes and frameworks at a global level
- Ensure a scalable, efficient, and consistent commercial operating model across all markets
- Partner with senior stakeholders to align operational priorities with business strategy
- Identify inefficiencies and implement improvements across tools, processes, and ways of working
- Drive simplification and standardization across the commercial organization
- Champion a data-driven approach across commercial teams
- Collaborate closely with executives and key stakeholders across the business
- Influence and align senior leaders on operational priorities and improvements
- Lead cross-functional initiatives and drive ownership of outcomes
- Lead transformation initiatives to enhance commercial effectiveness
- Drive innovation, automation, and scalability across operations
- Ensure alignment between operational execution and long-term business goals
- Map and optimise end-to-end partner and internal workflows to eliminate inefficiencies, reduce friction, and improve responsiveness.
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We are looking for
Experience
- Proven experience in Sales Operations leadership (Director level or equivalent)
- Strong track record in driving operational excellence and transformation
- Experience working in complex, multi-market or global environments
- Strong familiarity with CRM systems, analytics tools, and commercial performance frameworks
Skills & Competencies
- Strong commercial and business acumen
- Excellent communication and stakeholder management skills
- Analytical mindset with the ability to translate data into action
- Ability to lead through complexity and deliver change at pace
- High accountability, ownership, and execution focus
- Strategic thinker with a hands-on approach
- Ability to simplify complexity and create clarity
- Collaborative leadership style with strong influencing skills
- Passion for continuous improvement and operational excellence
- Ability to balance short-term delivery with long-term vision
Why Join Us?
- Opportunity to shape and lead sales operations globally
- High-visibility role working closely with senior leadership
- Impactful position driving simplification and performance across the organization
- Collaborative and forward-thinking commercial environment
What We Offer
- A high-impact global leadership role with the opportunity to shape and optimise how our commercial organisation operates
- A dynamic, inclusive environment where your ideas are valued and you can drive meaningful, organisation-wide change
- The chance to work closely with senior leadership and contribute to strategic decision-making and transformation initiatives
- Opportunities for professional and personal growth, with exposure to complex, global business challenges
- A flexible hybrid working model (minimum 2 days in the office) supporting sustainable performance and work-life balance
- Staff travel rates on our ships for you and your family
- A competitive compensation and benefits package aligned with the scope and impact of the role
