We’ve signed up to an ambitious journey. Join us!
As Arrive, we guide customers and communities towards brighter futures and more livable cities, it isn’t a challenge just anyone could take on. Luckily, we have something to help us make it happen. Our people and our values. We Arrive Curious, Focused and Together. Just as our entire brand is inspired by the North Star, the shining light leading travelers to their destinations since time began, our values guide us. They help us be at our best. For our customers. For the cities and communities we serve. For ourselves. As a global team, we are transforming urban mobility. Let’s grow better, together.
Role Overview
We’re looking for an experienced and hands-on Team Lead/Manager to oversee a team supporting our Revenue Operations group. This team plays a critical role in maintaining data integrity, supporting operational workflows, and ensuring reporting accuracy across systems. This role combines people leadership, technical expertise, and operational ownership. You’ll partner closely with Revenue Operations and Sales Compensation leaders to prioritize work, improve processes, and ensure high-quality execution. In addition to managing day-to-day operations, you’ll help identify opportunities to scale and enhance how work gets done.
What You’ll Do-
Lead and Develop the Team
- Manage, coach, and develop a team responsible for data and administrative operations
- Set clear priorities, monitor performance, and ensure delivery against SLAs and quality standards
- Provide ongoing coaching and feedback to support team performance and growth, while keeping stakeholders informed on progress, results, and improvement areas; proactively address performance gaps to ensure consistent delivery
- Step in as needed to resolve escalations or unblock critical work Drive Revenue Operations Support
- Oversee data cleanup, validation, and governance across systems
- Ensure data accuracy and consistency to support reliable reporting and forecasting
- Partner with NA Rev Ops stakeholders to align on priorities, capacity, and timelines
- Proactively identify risks or gaps in data processes and address them
Translate and Operationalize Business Needs
- Partner with cross-functional stakeholders to understand business requirements
- Break down complex requests into clear, structured workflows for the team
- Drive process improvements to reduce manual effort and increase efficiency
- Establish and maintain documentation to ensure consistency and scalability
Support Sales Compensation Operations
- Collaborate with Sales Compensation on data validation and operational support
- Ensure compensation-related data is accurate, complete, and audit-ready
- Help resolve discrepancies and support compensation cycles with minimal disruption
- Proactively establish and manage an ongoing data validation and scrubbing cadence throughout the period, ensuring data accuracy and completeness well ahead of payout deadlines rather than relying on end-of-cycle cleanup
Required Skills
- 8+ years of experience in Revenue Operations, Sales Operations, or a related field
- 3+ years of people management or supervisory experience
- Strong technical skills, including advanced proficiency in Excel/Google Sheets and experience with CRM systems (e.g., Salesforce)
- 2+ years of hands-on Salesforce (SFDC) experience, including reporting, data management (export, cleanup, validation), pipeline oversight, and maintaining data integrity
- Proficient in English, written and spoken
- Comfortable working with large datasets, including cleanup and validation
- Able to understand business context and translate it into clear instructions
Arrive, including brands like EasyPark, Flowbird, RingGo, ParkMobile and Parkopedia, is a leading global mobility platform. Present in over 90 countries and 20,000 cities, the company helps people and decision-makers make smarter decisions about urban mobility and ease the experience of travel worldwide. Arrive delivers a unique combination of the core ingredients to make cities more livable: from smart payments and optimized car parks to data-driven traffic reduction and support for reinvestment in public transport and green space. It’s about more than function, it’s about saving time and simplifying the experience of travel for everyone. Travel is more than a journey, it’s how you Arrive.
