Director-Revenue Operations

Access | Information Management • Full-time • Chennai, IN • 3w ago

Job Title/Role: Director – Revenue Operations

Mode of hire: Full-Time

Base Location: Guindy, Chennai

Mode of work: Remote

Shift Timing: General Shift (EST Overlap is required)

Experience: 10 – 15 Years

Reports to: VP of RevOps

Department: RevOps

About The Role

A strategic and execution-focused leader with 10+ years of experience in Revenue Operations, Pre-Sales, or Commercial Strategy within healthcare or technology environments.

The ideal candidate brings a strong understanding of sales processes, deal structuring, pricing strategy, and cross-functional execution. This role requires the ability to build and scale a high-performing RevOps and Pre-Sales function, driving consistency, visibility, and commercial rigor across all healthcare opportunities.

Roles And Responsibilities

Establish and lead a Revenue Acceleration function, supporting pre-sales, deal structuring, and sales enablement across business lines
Define and implement scalable processes for RFPs, proposals, scoping, and pricing, ensuring consistency and quality across all deals
Drive deal governance and commercial rigor, including structured deal reviews, pricing validation, and enterprise SOW oversight
Partner with Sales leadership to improve win rates, deal velocity, and pipeline conversion through better structuring and positioning
Oversee scoping and pricing frameworks, ensuring alignment with business strategy, margin expectations, and delivery capabilities
Build and manage Salesforce workflows and reporting structures, ensuring accurate data capture, pipeline visibility, and process adherence
Develop and maintain pipeline dashboards, performance metrics, and deal insights, highlighting trends, risks, and opportunities
Act as a bridge between Sales, Product Engineering and Delivery, ensuring alignment between what is sold and what can be delivered
Lead and mentor a cross-functional offshore team (RFP, pricing, sales enablement), driving performance, accountability, and capability building
Drive standardization and continuous improvement across tools, templates, pricing models, and sales enablement assets

Core Skills

Strong understanding of revenue operations, sales processes, and deal lifecycle management
Commercial acumen with experience in pricing strategy and deal structuring
Structured problem-solving and ability to drive process transformation

Technical Skills

Strong experience with CRM systems (e.g., Salesforce) and workflow design
Proficiency in data analysis, reporting, and dashboarding
Familiarity with pricing models, financial analysis, and sales tools

Competencies

Strong leadership
Cross-Functional Collaboration
Excellent stakeholder management across Sales, Delivery, and Leadership
High ownership, accountability, and ability to operate in a fast-paced environment