Business Applications Manager

The Middlesex Corporation • Full-time • Littleton, Massachusetts, United States • 1m ago

The Middlesex Corporation is a nationally recognized and award-winning leader in the heavy civil construction industry. Since 1972, the family business founded by Robert W. Pereira has developed an extensive client and project list through its consistent efforts to safely build America’s infrastructure. The Middlesex Corporation specializes in building and reconstructing highways, bridges, marine, rail, and transit facilities through its collaborative team approach and focus on core values.  In addition, Middlesex Asphalt in Central Florida is one of the largest and most productive asphalt plants in the United States with Middlesex Paving earning an equally solid regional presence and reputation.

Position Summary

The Business Applications Manager is responsible for the day-to-day operation and ongoing support of the company’s enterprise applications, including Vista, related modules, and other mission-critical systems. This role ensures systems are configured and used effectively to support business operations, while coordinating upgrades, enhancements, security controls, and user support.

This is a hands-on role that requires strong customer service, attention to detail, and the ability to manage multiple priorities. The Business Applications Manager works closely with IT leadership, Accounting/Finance, Operations, and end users to troubleshoot issues, improve processes, and keep systems running smoothly and securely.

Responsibilities

Comply with (and actively promote) all safety policies and procedures, including reporting all accidents, incidents, and near-misses, to support our #1 Core Value: Safety First, in everything we do.
Provide support, maintenance, and user assistance for:
Vista
Vista connected modules
CloudRig Timekeeping (HCSS HeavyJob – legacy system)
Vista Portal Timekeeping
Integrations/Imports between applications
Other critical business applications as assigned
Perform system administration tasks, including:
User setup and access management
Security permissions and role-based access
Report support and troubleshooting
Configuration support and basic system maintenance
Coordinate and support application upgrades, patches, backups, and testing activities.
Troubleshoot system issues, resolve incidents, and escalate as needed.
Support multiple application-related projects at the same time (upgrades, new modules, process improvements).
Track progress, communicate updates, and coordinate testing, training, and rollout steps with stakeholders.
Identify risks/issues early and take action to help keep projects on schedule.
Support application security and help protect sensitive digital assets (bids, files, communications, and system data).
Maintain appropriate access controls and support regular access reviews.
Participate in periodic security reviews and testing as directed by IT leadership.
Escalate any security concerns or potential vulnerabilities to the CIO/IT leadership promptly.
Maintain strict confidentiality with sensitive systems and business information.
Support authorized investigations, audits, and compliance reviews as directed.

Qualifications

Ability to manage multiple tasks and competing priorities in a fast-paced environment.
Strong verbal and written communication skills; able to work effectively with technical and non-technical users.
Strong customer service mindset with a proactive, solutions-oriented approach.
Ability to understand business processes and apply technology tools to improve workflows.
10+ years of experience in construction, finance/accounting, ERP, or technology environment (or equivalent combination).
Experience supporting Vista and/or construction systems (Vista modules, HCSS) strongly preferred
This is an in-office position requiring on-site attendance Monday through Friday during standard business hours. Remote or hybrid work is not available.

Necessary Attributes:

Must possess the ability to adapt to different personalities and management styles.
Team player with good interpersonal skills.
Ability to manage a team efficiently and effectively.
Self-starter with good verbal and written communication skills.
Reliance on experience and judgment to plan and accomplish goals.
Dedicated and hard working.
Strong leadership qualities.
Above average organizational skills.

We offer our full-time and eligible part-time team members a comprehensive benefits package that’s among the best in our industry. Benefits include medical, dental, and vision plans covering eligible team members and dependents, employee assistance programs, life insurance, disability, top-tier 401k with matching, tuition reimbursement, industry-leading referral program, and generous paid time off.

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

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