Job Description
About Vista Equity Partners
Vista Equity Partners is a leading global investment firm focused exclusively on enterprise software, data, and technology-enabled businesses. With over $100B in assets under management and a portfolio of 90+ software product companies worldwide, Vista accelerates growth through operational excellence, shared expertise, and long-term partnership. In India, Vista’s presence continues to expand with 45+ portfolio companies employing more than 17,000 professionals across technology, product, customer success, and operations — reinforcing India’s strategic role as a hub of innovation and talent within the Vista ecosystem.
Through its Agentic AI Factory, Vista is embedding Generative AI across its global portfolio — enabling companies to integrate intelligent, responsible AI into products, operations, and decision-making. This initiative is strengthened through portfolio-wide learning programs, leadership workshops, and AI hackathons that foster innovation, build fluency, and accelerate practical AI adoption across teams.
About Xactly
Xactly, a Vista-backed organization since 2017, is a leader in Sales Performance Management Solutions. The Xactly Intelligent Revenue Platform helps businesses improve go-to-market outcomes through increased collaboration, greater efficiencies, and connecting data from all critical functions of the revenue lifecycle on a single platform. Born in the cloud almost 20 years ago, Xactly provides customers with extensive experience in solving the most challenging problems customers of all sizes face, backed by almost 20 years of proprietary data and award-winning AI.
Named among the best workplaces in the U.S. by Great Place to Work six times, honored on FORTUNE Magazine’s inaugural list of the 100 Best Workplaces for Millennials, and chosen as the “Market Leader in Incentive Compensation” by CRM magazine. We’re building a culture of success and are looking for motivated professionals to join us! With Vista’s investment and strategic guidance, we combine the agility of a growth-stage company with the scale, stability, and career opportunities of a global technology network. Our teams are empowered to innovate, collaborate, and build meaningful solutions that drive measurable outcomes for customers worldwide.
Our Employee Value Proposition (EVP)
At Xactly, Our People Are Our Greatest Advantage. Our Employee Value Proposition Reflects What We Stand For And The Experience We Create For Every Team Member
- Purpose: to empower businesses to maximize company performance by transforming sales through their AI-powered Intelligent Revenue Platform, focusing on aligned incentive compensation, data-driven insights, and seamless revenue management for finance, sales, and revenue teams.
- Growth: centered on "unleashing human potential" to elevate company performance and empowering employees to "achieve enduring success" through professional development, a supportive culture, and aligning individual goals with company objectives.
- Culture: We’re passionate about cultivating a workplace environment that celebrates the uniqueness of each Xactlian. Diversity fuels our success and by embracing it, we empower our employees around the world to inspire change in the office and in the community.
- Innovation: Xactly's innovation is centered on its AI-powered Intelligent Revenue Platform, which unifies sales performance management (SPM) and revenue intelligence using over two decades of proprietary pay and performance data. Recent innovations leverage artificial intelligence and agentic computing to streamline GTM operations and drive predictable growth.
Together, these pillars define what it means to work at Xactly — a place where you can do the most meaningful work of your career, supported by Vista’s global ecosystem. Vista’s ecosystem enables purposeful career mobility and sustained professional growth. Employees benefit from the ability to build diverse experiences, collaborate with high-performing peers across portfolio companies, and progress into new roles within a global network of leading enterprise software organizations. This shared talent environment strengthens capabilities, broadens perspective, and supports long-term career development across the Vista portfolio.
About The Role – Revenue Operations Technical Analyst
In this role, you will be part of a high-performing team that shapes the future of Revenue Operations. The Revenue Operations Business Partner team is the strategic engine for our global Go-To-Market (GTM) teams, ensuring our revenue-generating departments operate as efficiently and effectively as possible. We partner directly with leadership to execute their strategic vision while keeping our sales tools, data, and processes running smoothly.
We are looking for a Revenue Operations Technical Analyst to own the technical execution layer of our RevOps strategy. This role is designed for a process-oriented professional who possesses a foundational technical background and a strong desire to scale their skills in automation, systems building, and GTM architecture. In this role, you will bridge the gap between business requirements and technical execution. You will take the lead on managing system configurations, building out automated workflows, and troubleshooting integration issues so our team can execute processes faster and remain agile. You will collaborate closely with Sales and IT Business Systems leaders, giving you a direct runway to expand your expertise into enterprise-grade automation and GTM strategy.
The Team
We are a collaborative, fast-paced team that sits at the intersection of strategy, process optimization, and technical execution. We value an entrepreneurial, "roll up your sleeves" mindset, autonomous task management, and a highly pragmatic approach to problem-solving. This position offers a unique opportunity to deeply understand how a global SaaS business scales while sharpening your technical infrastructure toolkit.
What You’ll Do
- System Administration & Enhancement: Execute day-to-day configuration changes, report building, and system optimizations within Salesforce and adjacent GTM tools.
- Workflow Automation: Collaborate with IT partners to design, build, and maintain automated data flows and business process integrations using middleware tools (like Workato).
- Business Partnership: Act as the technical translator for the RevOps Business Partner team, turning business process requests into functional system specifications and workflows.
- Data Integrity & Troubleshooting: Monitor system integrations, diagnose bugs, troubleshoot user errors, and implement proactive data hygiene solutions.
- Process Documentation: Author and maintain technical process maps, system architecture diagrams, and release notes to ensure team alignment and smooth change management.
- Project Execution: Autonomously run assigned system improvement projects, ensuring thorough testing and quality assurance before deployment.
Must-Have Skills
What We’re Looking For
- Experience: 2–3 years of experience in Revenue Operations, Sales Operations, or a Business/Systems Analyst role, ideally within a Tech/SaaS environment.
- Technical Foundation: Hands-on experience with Salesforce administration (building flows, managing fields, page layouts, and user permissions).
- Automation & Logic: Practical understanding of workflow logic, relational databases, or APIs.
- GTM Awareness: A solid baseline understanding of sales team structures, the end-to-end customer lifecycle, and standard Go-to-Market processes (e.g. territory alignment, pipeline management or forecasting).
- Project Management & Autonomy: Proven ability to manage mid-sized operational projects independently from requirements gathering through to testing and deployment.
- Core Competencies: Strong analytical and troubleshooting skills, an eye for process optimization, great documentation habits, and a proactive mindset focused on continuous learning.
Good-to-Have Skills
- Exposure to cloud-based data platforms (Snowflake, Databricks) and Gainsight is a strong plus.
- Experience with or exposure to Integration Platform as a Service (iPaaS) middleware tools (like Workato) is highly desirable.
Why Join Xactly
Joining Xactly means becoming part of a mission-driven team backed by Vista’s global network. You’ll work alongside industry leaders, access cross-portfolio development programs, and contribute to innovations that shape the future of enterprise software.
OUR VALUES: Customer Focus | Accountability | Respect | Excellence (CARE) are the keys to our success, and each day we’re committed to upholding them by delivering the best we can to our customers.
Benefits And Perks
- Paid Time Off (PTO)
- Comprehensive Health and Accidental Insurance Coverage
- Tuition Reimbursement
- XactlyFit Gym/Fitness Program Reimbursement
- Free snacks onsite (if you work in office)
- Generous Employee Referral Program
- Free Parking and Subsidized Bus Pass (a go-green initiative!)
- Wellness program
Xactly is proud to be an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law.
We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.
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