As a Sales Operations Manager – Microsoft Funding Specialist, you can expect to…
- Own and manage Microsoft funding programs, including Enterprise Customer Investment Funds (ECIF), from nomination through claims and reconciliation
- Lead Partner Center and funding portal activities, ensuring accurate submissions and tracking funding status
- Track funding milestones and ensure claims are submitted accurately, completely, and on time
- Maintain documentation to support audit readiness and compliance with Microsoft program requirements
- Serve as a key liaison between Microsoft stakeholders and internal Sales, Delivery, and Finance teams
- Support software and services revenue operations, including tracking Statements of Work (SOWs) and license-related activities
- Partner with Finance to ensure accurate revenue tracking, reporting, and alignment with accounting standards
- Proactively manage client renewals, ensuring continuity of software, licensing, and maintenance agreements
- Maintain visibility into renewal pipelines and flag at-risk opportunities
- Develop and maintain reporting, dashboards, and operational processes tied to funding and revenue activities
- Drive cross-functional collaboration to ensure successful execution of funded programs and client engagements
You’re great at…
- Navigating Microsoft partner programs, including funding and incentive structures
- Managing complex operational workflows with strong attention to detail
- Maintaining audit-ready documentation and ensuring compliance with program requirements
- Analyzing funding and revenue data to drive insights and decision-making
- Communicating effectively across Sales, Finance, and Delivery teams
- Managing multiple priorities in a fast-paced, deadline-driven environment
- Building strong relationships with both internal stakeholders and external partners
- Identifying process improvements and driving operational efficiency
Sound interesting? If so, you’ll have…
- Bachelor’s degree in Accounting, Finance, Business Administration, or a related field
- 3–5+ years of experience in sales operations, revenue accounting, or partner funding/program management
- Working knowledge of revenue recognition principles and financial operations
- Strong Excel skills and experience managing reconciliations or financial tracking
- High attention to detail and ability to manage compliance and audit-related processes
- Experience with Microsoft partner programs, ECIF, or Partner Center (preferred)
- Familiarity with ERP or CRM systems such as Dynamics 365, OneCRM, or similar tools (preferred)
- Experience in a professional services or Microsoft partner environment (preferred)
- Strong written and verbal communication skills
The Perks
We offer competitive pay and a comprehensive benefits package designed to support your health, flexibility, and long-term success. Benefits include generous paid time off, medical, dental and vision coverage, flexible spending accounts, a health reimbursement account, and a 401(k) plan with company match. You’ll also work alongside collaborative, driven teammates in a dynamic and growing professional services environment.
HSO is an Equal Opportunity Employer.
