Key Responsibilities
- Assist in coordinating with internal teams for sales, legal, and collections-related Dealdesk activities
- Prepare and maintain MIS reports for collections, legal cases, outstanding payments, and operational performance.
- Track customer payment follow-ups and update collection status reports regularly.
- Support the operations team with documentation, data management, and process coordination.
- Ensure timely and accurate reporting of operational and collection metrics.
- Maintain records of customer communications, legal documentation, and collection updates.
- Help streamline operational workflows and identify areas for process improvement.
- Coordinate with finance, sales, and legal teams to ensure smooth execution of operational tasks.
Perform data analysis and generate insights for management review.
What We're Looking For
- Bachelor's degree in Business/ Finance/ Operations/ Engineering or a related discipline.
- Minimum 5+ years of relevant work experience in handling Sales Operations process.
- Hands-on proficiency with MS Excel, Google Sheets, PowerPoint and reporting tools such as Power BI.
- Strong analytical, organizational and problem-solving skills.
- High attention to detail and accuracy in reporting.
- Strong verbal and written communication skills.
- Ability to manage multiple priorities and meet tight deadlines.
- Prior exposure to Deal Desk, sales operations, collections, billing, or legal coordination is strongly preferred.
Problem-solving mindset. Ability to work in a fast-paced environment.
Why Apply?
- High-visibility role working directly with Sales leadership, Finance and Legal.
- Opportunity to influence revenue processes end-to-end — from deal to cash.
- Strong learning curve across Deal Desk, Legal, Collections and Sales Operations.
Clear growth path within the Sales Operations function.
Being you at Sinch:
We're a worldwide group of people, committed to diversity. We're working to offer an increasingly inclusive workplace wherever you are. No matter who you are, you'll be able to explore new career and growth options - sharing your voice, building your path and making it happen with us.
We’re proud to be an equal opportunity employer, and all qualified applicants will be considered to join our team regardless of race, colour, religion, gender identity or expression, sexual orientation, pregnancy, disability, age, veteran status, and more.
Your life at Sinch:
Being a Sincher is all about learning and being in pursuit of new challenges. Working in the offices, at home, or in a hybrid model, that means celebrating change and the unknown, rolling up your sleeves and seeing what impact you can have on the world. The only way is up, and you’ll be reaching for the opportunities that match where you want to take your career. It’s closer than you think.
Are you ready? Join us on our journey|
Know more about us: www.sinch.com
