About RateGain:
- RateGain Travel Technologies Limited is a global provider of AI-powered SaaS solutions for travel and hospitality that works with 3,200+ customers and 700+ partners in 100+ countries helping them accelerate revenue generation through acquisition, retention, and wallet share expansion.
- RateGain today is one of the world’s largest processors of electronic transactions, price points, and travel intent data helping revenue management, distribution and marketing teams across hotels, airlines, meta-search companies, package providers, car rentals, travel management companies, cruises and ferries drive better outcomes for their business.
- Founded in 2004 and headquartered in India, today RateGain works with 26 of the Top 30 Hotel Chains, 25 of the Top 30 Online Travel Agents, 4 of the Top 5 Airlines, and all the top car rentals, including 16 Global Fortune 500 companies in unlocking new revenue every day.
Exploring the role:
- RateGain is looking for a driven and experienced professional with a passion for optimizing sales operations and driving revenue growth.
How your day will look like/Job responsibility:
- Sales Funnel Tracking: Provide coaching and support to the sales team to track the sales funnel and related operational metrics, delivering regular insights to the business.
- Sales Performance Analysis: Analyze and monitor sales results, providing advice and insights to enhance sales effectiveness.
- Sales Strategy Implementation: Support and coordinate the implementation of new sales strategies and initiatives to deliver improved results.
- Adoption of Sales Tools: Drive the adoption of sales reporting and business intelligence tools to empower the sales team with actionable data.
- Training and Process Updates: Provide regular updates and ad hoc training on processes, tools, and reports to ensure the sales team is well equipped and informed.
- Data Oversight: Oversee all the data and processes that enable effective sales processes and management.
- Data-Driven Decision Making: Utilize data analytics to identify trends, track key performance indicators (KPIs), and provide actionable insights to the sales team.
- Database Management: Build, maintain, and enhance a robust and accurate sales database, ensuring data integrity and usability for business insights.
- Onboarding Tools & Tech Stack: Leverage expertise in onboarding sales tools and technology, ensuring optimal integration and adoption within the GTM tech stack.
- Sales Strategy Development: Collaborate with the executive team and sales leadership to develop and implement effective sales strategies, tactics, and plans.
- Sales Forecasting: Develop and maintain sales forecasting models to provide accurate and timely sales projections.
- CRM Management: Administer and manage the company's Customer Relationship Management (CRM) system to ensure data accuracy and system optimization.
- Team Leadership: Lead and manage a team of sales operations professionals, providing coaching, guidance, and professional development.
- Process Documentation: Create and maintain clear documentation of sales processes, procedures, and best practices.
- Cross-functional Collaboration: Collaborate with other departments such as marketing, finance, and customer success to ensure alignment and support for sales initiatives.
Education & Work Experience:
- B-Tech with 6–8 years of experience or MBA with 3–4 years of experience (maximum 10 years).
Knowledge:
- Knowledge of onboarding and integrating tools into the GTM tech stack to drive operational efficiency.
- Knowledge of the travel and hospitality industry is a plus.
- Proficiency in sales technology and software applications.
Skills:
- Proven experience in sales operations, with a minimum of 1.5 years in a leadership role.
- Strong data analysis and reporting skills, with proficiency in CRM systems and data analytics tools.
- Proven experience in building and maintaining databases for effective sales and business operations.
- Excellent leadership and team management skills.
- Exceptional problem-solving and strategic thinking abilities.
- Excellent communication and interpersonal skills.
- Demonstrated ability to work effectively in a cross-functional team environment.
Attitude:
- Able to work in organization and collaborate with other businesses.
- Stakeholder feedback and Timely delivery of projects
- Dedication to maintaining a customer-centric approach and fostering customer obsession.
Equal Opportunity Employer:
We are proud to be an equal opportunity employer and are committed to providing a diverse and inclusive workplace. We welcome and encourage applications from all qualified individuals, regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
