San Francisco, CA
Compensation: $140,000–$220,000 + 0.2%–0.6% equity
About The Company
An AI company automating patient recruitment for clinical trials, using AI agents that coordinate across SMS, voice, and email to help research sites close costly trial-delay gaps. Already live with 7 of the top 15 research site networks in the country, and battle-tested across 500K+ patient interactions, 190+ sites, and 300+ trials. Backed by a top-tier venture firm.
Founded 2019
- 1–10 people
- Industry: AI Tools, Clinical Trials / Healthtech
The Role
A high-ownership Business Operations seat reporting directly to the CEO. You'll own customer deployments end-to-end, from onboarding to optimization, and build operational processes from scratch as the company scales — balancing tactical execution with strategic thinking about delivering complex AI systems reliably.
What You'll Be Doing
- Own end-to-end customer deployments, managing scope, timeline, and customer success metrics
- Deploy AI agents into customer environments and iterate based on real-world performance data
- Design and scale operational processes for multi-site customer rollouts
- Communicate directly with research site networks to understand requirements and manage expectations
- Build systems and workflows from scratch when playbooks don't exist
Requirements
- 2-6 years startup, consulting, or banking ops experience
- Top-10-15 school background required (Harvard, UPenn, similar)
- High agency; operates without a playbook
- SF in-person only
Green Flags
- Experience at MBB consulting firms
- Experience at top investment banks or PE/VC
- Experience at FAANG or Mag 7 companies
- Consulting or banking pivot
- Early-stage founder or founding ops hire
- Demonstrated high agency and slope
Red Flags
- No rigorous corporate background
- Needs defined scope and direction
- No consulting or banking background
Why Join
- Report directly to the CEO and own customer deployments end-to-end
- Backed by a top-tier venture firm, already live with 7 of the top 15 research site networks
- Greenfield operations work with 0.2%–0.6% equity at the seed stage
Details
- Location: San Francisco, CA
- Work policy: In-person at HQ
- Compensation: $140,000–$220,000 + equity
- Visa sponsorship: None available
- Employment type: Full-time
