Overview:
Job Summary:
We are looking for a highly skilled Zuora CPQ Technical Lead to drive design and implementation of quote-to-cash solutions within Telecom/Satcom BSS/OSS ecosystems. The role will focus on complex product catalog, pricing, and quoting processes, enabling scalable subscription and usage-based billing models integrated with downstream billing and OSS systems.
Responsibilities:
Key Responsibilities:
Zuora CPQ & Product Catalog
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Lead end-to-end design and implementation of Zuora CPQ (Salesforce CPQ / Zuora Quotes)
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Build and manage complex product catalogs, rate plans, pricing models, and bundles
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Configure:
- Subscription offerings (recurring, usage-based, hybrid)
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Discounting models, promotions, and pricing rules
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Amendments (upgrades, downgrades, renewals)
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Optimize quote-to-order lifecycle
Telecom / Satcom Domain Alignment
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Translate telecom requirements into CPQ solutions:
- Bundled offerings (voice, data, satellite capacity, IoT services)
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Tiered pricing, usage-based pricing, volume discounts
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Multi-service subscription models
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Handle enterprise/wholesale scenarios:
- Contract-based pricing
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Long-term agreements and SLAs
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Align CPQ flows with prepaid/postpaid business models
BSS/OSS Integration
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Integrate CPQ with:
- CRM (Salesforce / Amdocs / Siebel)
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Billing (Zuora Billing)
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OSS/provisioning systems
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ERP (SAP / Oracle)
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Design API-based and event-driven integrations
Ensure seamless handoff from quote order billing
- provisioning
Customization & Development
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Extend CPQ capabilities using:
- Apex, Visualforce / Lightning (for Salesforce-based CPQ)
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Zuora APIs and custom logic
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Implement validation rules, workflows, and automation
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Work with middleware tools (MuleSoft, Boomi, etc.) for orchestration
Technical Leadership
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Lead a team of developers/consultants for CPQ implementations
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Define architecture and ensure best practices in CPQ design
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Conduct solution design reviews and code reviews
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Collaborate with product owners, architects, and business teams
Performance & Optimization
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Optimize CPQ performance for:
- High-volume quoting scenarios
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Complex product configurations
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Improve usability and reduce quote generation time
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Ensure scalability for telecom-grade workloads
Testing & Deployment
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Lead SIT/UAT, regression testing, and deployments
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Ensure data consistency between CPQ and billing systems
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Support release cycles and CI/CD pipelines
Requirements:
Required Skills & Qualifications:
Core Technical Skills
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Strong experience in Zuora CPQ / Zuora Quotes (mandatory)
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Hands-on experience with:
- Salesforce CPQ (preferred in integrated environments)
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Zuora Billing integration
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Strong knowledge of:
- Product catalog modeling
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Pricing and discounting logic
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Subscription lifecycle (create/amend/renew/cancel)
Integration & Development
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Experience with:
- REST/SOAP APIs
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Middleware (MuleSoft, Dell Boomi, Informatica)
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Programming knowledge:
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Experience with data modeling and transformation
Domain Expertise
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8-10 years in Telecom / Satcom BSS/OSS
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Strong understanding of:
- Telecom / Satcom product structures and bundling
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Usage-based pricing and charging
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Order management and provisioning flows
Leadership & Soft Skills
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Proven experience leading teams (5–10 members)
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Strong communication and stakeholder management
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Ability to translate complex business requirements into scalable CPQ solutions
Preferred Qualifications:
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Zuora CPQ / Zuora Billing certifications
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Salesforce certifications (Sales Cloud / CPQ Specialist)
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Experience in cloud environments (AWS/Azure)
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Exposure to microservices architecture
Key Competencies:
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Problem-solving and analytical thinking
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Strong business + technical alignment
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Ownership and delivery focus
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Ability to work in fast-paced telecom programs
