Company Description Loadpoint Air Bearing is a UK-based engineering company with over 60 years of expertise in ultra-precision air bearing spindle technology. As a global pioneer in this field, the company designs and manufactures high-performance spindle solutions tailored to diverse customer requirements. All spindles are fully designed, manufactured, and assembled in the UK, ensuring strict quality control from raw material processing through final testing and certification. Loadpoint’s air bearing spindles are trusted by leading equipment manufacturers across semiconductor, optics, diamond tool grinding, and automotive industries. The company embodies high-end British manufacturing, delivering reliability, precision, and innovation to customers worldwide.
Role Description The Business Operations Support Officer is a full-time, on-site role based in Ferndown, providing day-to-day operational and administrative support across the business. This role assists with coordinating production and order workflows, maintaining accurate records in business systems, and preparing internal reports to support decision-making. The officer responds to internal and external queries, supports basic customer service activities, and helps ensure smooth communication between engineering, manufacturing, and commercial teams. Responsibilities also include monitoring operational processes, identifying areas for improvement, and supporting the implementation of standard operating procedures. The role requires a hands-on, organized approach and a strong focus on supporting efficient, reliable operations in a high-precision manufacturing environment.
Qualifications
- Candidates should possess strong Operational Support and Operations Management skills, with experience coordinating day-to-day business activities.
- Candidates should possess solid Analytical Skills for interpreting data, preparing reports, and supporting process improvements.
- Candidates should possess excellent Communication and Customer Service skills to handle internal collaboration and external inquiries professionally.
- Candidates should possess good organizational and time-management skills, with attention to detail and accuracy in documentation and data entry.
- Relevant experience in manufacturing, engineering, or technical environments is beneficial, particularly within precision or high-tech industries.
- A relevant qualification in business administration, operations, or a related field is preferred; proficiency in common office software (e.g., spreadsheets, databases, ERP/CRM systems) is an advantage.
