Position: Deal Desk & Revenue Operations Analyst
Location: Chennai (On-site)
Shift: 2:00 PM – 11:00 PM IST
Experience: 2–4 years
About the role: This role requires strong expertise in Revenue Operations, Deal Desk processes, Sales Operations, Salesforce CRM, DocuSign, and deal lifecycle management, along with excellent communication skills to effectively collaborate with US-based stakeholders.
Key Responsibilities:
- Manage and support the end-to-end deal lifecycle from opportunity creation through contract execution.
- Partner with Sales, Finance, Legal, and Operations teams to review, validate, and process sales opportunities.
- Review deal structures, pricing, approvals, and commercial terms to ensure compliance with company policies.
- Maintain accurate sales opportunities, quotes, and contracts in Salesforce CRM.
- Coordinate contract generation, routing, and execution using DocuSign.
- Ensure timely deal approvals and remove roadblocks to accelerate sales closures.
- Monitor deal pipeline, identify bottlenecks, and provide operational support to sales teams.
- Generate reports and dashboards to track deal performance, sales metrics, and operational KPIs.
- Collaborate with US-based stakeholders and provide timely updates on deal status.
- Identify process improvement opportunities and contribute to Revenue Operations initiatives.
Required Skills & Qualifications:
- 3+ years of experience in Revenue Operations, Deal Desk, or Sales Operations.
- Strong hands-on experience with Salesforce CRM.
- Experience using DocuSign for contract management and approvals.
- Solid understanding of the deal lifecycle, including quoting, approvals, contract execution, and order processing.
- Experience working closely with Sales, Finance, Legal, and Customer Success teams.
- Strong analytical, problem-solving, and organizational skills.
- Excellent verbal and written communication skills.
- Experience supporting US-based stakeholders in a global delivery environment.
- Ability to manage multiple priorities and work in a fast-paced environment.
