We're looking for a Revenue Operations Manager to help shape and scale the commercial function at BCIS.
This is a high-impact role where you'll work closely with our Sales Leadership team to build the processes, systems and insights that drive predictable revenue growth. You'll support our Sales, Account Management and Customer Success teams, making sure they have the right data, reporting and tools to perform at their best.
This isn't about maintaining what already exists. We're looking for someone who enjoys improving the way things work, challenging existing processes and helping us move from "how we do things today" to "how we should be doing them" as we continue to grow.
What you'll be doing
- Building and owning reporting, dashboards and KPIs across new business, customer retention and upsell.
- Providing clear, actionable insight into pipeline performance, conversion, churn and customer behaviour.
- Developing forecasting models alongside Finance and Commercial Leadership.
- Taking ownership of Zoho CRM, driving adoption, improving data quality and identifying opportunities to get more value from the platform.
- Designing and improving sales processes and workflows across the entire customer journey.
- Helping evolve our commercial technology stack, replacing manual processes with scalable, efficient ways of working.
- Working closely with Marketing, Finance, Engineering, Sales and Customer Success to improve collaboration and commercial performance.
- Carrying out commercial analysis, commission validation and bespoke reporting where required.
What we're looking for
You'll probably have experience in a Sales Operations or Revenue Operations role within a SaaS, technology or data-led business and enjoy using data to improve commercial performance.
We're looking for someone who has:
- Experience improving forecasting, pipeline management and revenue performance.
- Strong CRM experience, ideally with Zoho, although Salesforce, HubSpot or Dynamics experience would also be valuable.
- Advanced Excel or Google Sheets skills and excellent analytical ability.
- The ability to turn complex data into clear, practical recommendations.
- Great communication skills and confidence working with stakeholders across different teams.
It would also be great if you have experience with:
- Business intelligence tools such as Power BI, Tableau or Looker.
- Sales engagement or automation platforms.
- Scaling commercial operations in a growing business.
- Delivering sales enablement or product training.
Why join BCIS?
BCIS is the UK's leading independent provider of cost and carbon data for the built environment. We're investing in our products, our people and the way we work, making this an exciting time to join us.
This role offers the opportunity to make a real impact. You'll help shape how our commercial teams operate, influence strategic decisions through data, and play a key role in supporting our continued growth.
We're a remote-first organisation, giving you the flexibility to work where you work best, with occasional team meet-ups and company meetings throughout the year to collaborate, share ideas and spend time together. We believe flexibility is important and trust our people to deliver their best work in a way that works for them.
If you're someone who enjoys improving processes, solving problems and enabling high-performing teams through data and operational excellence, we'd love to hear from you.
