Sr. Sales Operations Analyst
Remote | EST Hours
One of our best clients is growing its Revenue Operations team and is looking for a Senior Sales Operations Analyst to support Sales teams across North America and EMEA. This is a 100% remote, 6+ month contract with strong potential to convert to a full-time role.
If you thrive in fast-paced SaaS environments and enjoy problem solving that directly impact the sales organization, this could be a great opportunity.
- Support Sales teams with day-to-day Salesforce requests and troubleshoot issues impacting the sales process.
- Manage accounts, leads, and opportunities, including ownership changes, deduplication, hierarchy updates, and bulk data maintenance.
- Help maintain CRM data quality and ensure opportunities progress smoothly through the sales cycle.
- Review and resolve Salesforce validation errors and workflow issues, escalating complex system problems when appropriate.
- Partner closely with Revenue Operations leadership to deliver timely support across multiple regions.
What We're Looking For
- Strong hands-on Salesforce (SFDC) administration and operations experience.
- Experience supporting a B2B SaaS sales organization.
- Solid understanding of the lead-to-opportunity lifecycle and sales pipeline management.
- Experience working with large data sets, Data Loader, and maintaining CRM data integrity.
- Ability to prioritize a high-volume ticket queue while meeting service level expectations.
- Advanced Excel or Google Sheets skills for reporting, analysis, and data validation.
