Job Type & Location
Full-time · In-Person
Markham, ON
About PakFactory
PakFactory is a leading custom packaging platform powering brands across North America. We are currently pivoting toward a scalable platform model, moving up-market into high-growth brands and enterprise accounts, and completely rebuilding our internal infrastructure to match our growth velocity. We aren't just scaling a business; we are engineering a highly efficient, tech-forward marketplace. To do that successfully, we need an automated, data-driven revenue engine built for speed and enterprise scale.
We are looking for a RevOps & Strategy Lead to architect and run the entire engine behind our revenue team. You will work in a direct, high-alignment partnership with our Sales Team—they run the people and own the quota; you own the system: the funnel, the data, the AI-automation stack, and the commercial strategy.
This isn't a "fix the CRM" job. This is a build-the-revenue-engine role with a direct track to executive leadership as the company grows.
Why this role is different
- True Autonomy: You aren't inheriting a rigid, legacy system. You get to design a multi-funnel architecture from the ground up.
- AI-Native Building: We don't want traditional spreadsheet managers. We want someone who automates away friction using cutting-edge AI workflows across the entire sales motion.
- Direct Impact: You will partner closely with the Sales Manager and CEO to design incentives, build dashboards, and shape enterprise strategy.
What you'll own
- Revenue Architecture: Design, build, and continuously optimize our end-to-end sales funnels tailored specifically to SMB, mid-market, and enterprise segments.
- The AI Tech Stack: Supercharge our CRM and sales tools by shipping AI-powered workflows for predictive lead scoring, conversation intelligence, automated follow-ups, and live coaching insights.
- Data & Forecasting: Build the source-of-truth dashboards, pipeline hygiene rules, and unit economics tracking (CAC/LTV, cohort analysis) that the CEO and Sales Manager rely on to make major business decisions.
- Sales Strategy & Compensation: Partner with Sales Leadership and Finance to design high-motivation commission plans, structured sales playbooks, and qualification frameworks.
- The Enterprise Motion: Help us land bigger fish by putting the operational muscle behind account-based marketing (ABM), RFP responses, and multi-threaded enterprise deals.
You're a perfect fit if you
- Are a builder who prefers creating high-velocity systems over simply maintaining them.
- Can sit down with a CEO to talk revenue strategy, and then roll up your sleeves to map the automated workflow yourself.
- Look at traditional, manual sales admin tasks and immediately think about how to automate them with AI.
- Are data-driven, outcome-focused, and completely ego-light.
What we're looking for
Must-have
- 4+ years of progressive experience in Sales Operations, Revenue Operations, or Growth Strategy (with at least 2 years in a senior or lead capacity).
- Admin-level mastery of CRMs (Zoho, HubSpot, Salesforce, or similar) with a track record of building and launching tools that teams love using.
- A shipped track record of applying AI or advanced automation to streamline sales operations.
- Strong analytical skills with an intuitive understanding of B2B sales cycles, funnel conversions, and revenue metrics.
- Prior experience supporting mid-market or enterprise sales environments.
Nice-to-have
- Experience or deep understanding of the manufacturing, packaging, or B2B platform space.
Job Type: Full-time
Pay: $60,000.00-$80,000.00 per year
Benefits:
- Casual dress
- Company events
- On-site parking
- Paid time off
- Work Location: In person
