Business Operations Specialist
Ready to build more than a resume?
Join a growing reinsurance team where you’ll gain meaningful business exposure, work alongside experienced professionals, and develop skills that can shape your career. If you’re self-motivated, ambitious, organized, and ready to take on meaningful work, we want to meet you!
About the Role
We are seeking a highly organized, detail-oriented, business-minded Business Operations Specialist to support the day-to-day operations and continued growth of our organization.
This role provides broad exposure to day-to-day operations, client service, business processes, documentation, compliance, project coordination, and process improvement. You’ll work closely with leadership, clients, and cross-functional teams to keep critical business activities moving forward, coordinate deliverables, support projects, and identify opportunities to improve how we work.
The ideal candidate is a strong communicator and problem solver who takes ownership, manages multiple priorities effectively, and is eager to understand the bigger picture.
What You’ll Do:
Business Operations & Process Improvement
- Support day-to-day business operations and ensure key processes and procedures are completed accurately and efficiently.
- Document, maintain, and improve policies, procedures, and workflows. Including but not limited to assisting with the implementation of new processes, systems, and operational initiatives as the business grows.
- Identify opportunities to streamline processes, improve efficiency, and enhance the overall client experience.
- Support corporate entity formations, business initiatives, and other special projects.
- Analyze operational information and department KPI’s and assist with identifying trends, issues, and opportunities for improvement.
Client & Business Support
- Serve as a reliable point of contact for clients, business partners, internal stakeholders, and other external parties as needed to obtain critical business information while maintaining timely and professional communication across all channels.
- Draft, review, and coordinate client documentation, corporate documents, agreements, amendments, compliance materials, and other business documentation.
- Track deadlines, deliverables, and outstanding items to ensure projects and client matters are handled and completed within the departments KPI’s.
- Prepare and distribute client correspondence, reports, and recurring deliverables.
- Support annual filings, quality assurance activities, and other client servicing requirements.
- Assist with clients onboarding and ongoing account administration.
- Develop a strong understanding of client needs and help ensure a high level of service and responsiveness.
Corporate & Regulatory Support
- Develop a working knowledge of formation and management of various corporate structures, products, terminology, and business processes.
- Assist with regulatory filings, corporate documents, and other compliance-related requirements.
- Coordinate documentation and information required for operational, financial, legal, and business reviews.
- Maintain organized records of filings, approvals, and other regulatory documentation.
- Monitor applicable deadlines and follow up with internal and external clients to ensure requirements are completed within the departments established KPI’s.
Project & Leadership Support
- Work closely with department leadership on projects, reporting, presentations, and strategic initiatives.
- Coordinate meetings, projects, and follow-up items across internal teams.
- Prepare meeting materials, presentations, notes, reports, and other business documentation.
- Provide leadership with updates on project status, priorities, and outstanding action items.
- Assist with research and analysis related to new business opportunities, operational initiatives, and strategic projects.
- Support the development and implementation of department goals and initiatives.
Documentation & Quality
- Draft, format, organize, and proofread business, corporate, and legal documentation with a high degree of accuracy.
- Maintain organized and up-to-date client and company records.
- Ensure data is entered accurately and confidential information is handled appropriately.
- Review documents and information for completeness, consistency, and accuracy.
- Manage multiple priorities while maintaining strong attention to detail and meeting deadlines.
What We’re Looking For
- Bachelor’s degree in business, finance, insurance, legal, or a related field preferred.
- A proactive, solutions-oriented mindset with an interest in learning, improving processes, and finding better ways to work.
- 1–4 years of experience in business operations, insurance, financial services, legal, professional services, client services, or project coordination.
- Strong organizational skills with excellent attention to detail and follow-through.
- Excellent written and verbal communication skills.
- Ability to manage multiple priorities in a fast-paced business environment.
- Strong proficiency with Microsoft Office, particularly Excel, Word, and PowerPoint.
- Ability to work independently while collaborating effectively with leadership and cross-functional teams.
- Strong analytical and problem-solving skills with the ability to research information and draw thoughtful conclusions.
- Ability to handle confidential client and business information with professionalism and discretion.
- Comfort working with business, financial, legal, and regulatory documentation.
- Reinsurance or insurance experience is a plus but not required.
Who Will Thrive in This Role?
This role is ideal for someone who is ambitious, curious, and eager to build a long-term career in business. Prior knowledge regarding insurance is not needed - we’re looking for someone who learns quickly, takes initiative, asks questions, and wants to understand how the business works.
You’ll work alongside experienced professionals and gain hands-on exposure to daily operations, client management, regulatory requirements, business strategy, financial processes, process improvement, documentation, and cross-functional projects.
As you grow in the role, you’ll have opportunities to take on greater responsibility, develop specialized industry knowledge, and contribute to initiatives that directly support the growth of the business.
Your next opportunity starts here.
Come join our growing team here in Parsippany! As NJ's Best Places to Work Honoree for four years in a row, we offer:
- Competitive compensation
- PTO and Sick Time
- On-site cafeteria serving breakfast and lunch from an exclusive, private chef
- Medical, Dental, Vision, 401k matching, Life Insurance, ancillary benefits
- Annual off-site holiday gala, team and culture building activities, employee awards and recognition, 5-year loyalty trip and more!
DOWC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact us for assistance.
