Job Title: Sales Operations Manager
Location: Sydney, NSW (Hybrid working)
Job Type: Permanent
Our client is a leading IT, Cloud, and Cybersecurity Managed Service Provider, renowned for delivering cutting-edge solutions to mid-market businesses. Specializing in Cloud, Networking, Backup & Recovery, and Modern Workplace technologies, they are committed to empowering organizations with secure and resilient IT infrastructure. As part of their continued growth, they are seeking a highly motivated and results-driven Sales Operations Manager.
Key Responsibilities:
- Provide mentoring, coaching, and support to the Sales Operations function.
- Ensure the team has the skills, capacity, and tools needed to meet business goals.
- Manage HR tasks for the team, including performance reviews, onboarding, and training.
- Work with the sales team to understand and meet their needs.
- Handle client inquiries, resolve issues, and deliver excellent customer service to support sales.
- Assist in preparing quotes, proposals, presentations, and contracts for the Sales Team.
- Coordinate with internal teams (marketing, finance, operations) to gather information for sales materials.
Key Skills and Requirements:
- Proven experience in sales support, procurement, or similar roles.
- Strong understanding of procurement practices, market trends, and supplier management.
- Track record of identifying and executing process improvements, ideally in sales support or procurement.
- Project management skills, including planning, execution, and monitoring of improvement initiatives.
- Strong analytical and problem-solving abilities to address process inefficiencies with effective solutions.
- Proficiency with relevant software, such as CRM systems, HubSpot and procurement tools.
What’s on Offer:
- Opportunity to work with a market leader in IT, Cloud, and Cybersecurity solutions.
- Career progression within a growing and dynamic company.
- Supportive, collaborative work environment with a focus on innovation and continuous learning.
How to Apply
If this role seems of interest, please respond to this listing, or email: mitchell.cole@hamilton-barnes.com so we can arrange a follow-up call!
