Director of Revenue Operations
Location: Austin, Hybrid
About this opportunity:
Our client is a high-growth SaaS portfolio company, backed by a prominent Private Equity firm. A leader in their field, their cloud-based solutions, combined with an iPad mobile application, provides companies with the capability to perform and manage their business within a single comprehensive solution.
About you:
- You are a seasoned doer, with extensive experience in RevOps and a proven track record of success, within the B2B SaaS sector
- You are a Salesforce Admin and have working experience with Pardot and Chargebee
- You are a self-starter with a commitment to maintaining high standards of data integrity and a process-oriented mindset with a focus on continuous improvement
- You are highly collaborative and possess good EQ with the ability to prioritize and work with multiple departments
What you will do:
- Ensure that data is integrated across the entire GTM technology stack (Salesforce, Pardot, Outreach and Chargebee)
- Standardize, deduplicate, and enrich the data flowing through the GTM technology stack, including the prospect databaseLead lifecycle mapping, making sure that the requisite data is collected and available through each stage of the funnel
- Provide governance around all data definitions and ensure integrity of all data components will lead the development and maintenance of KPI dashboards, empowering the GTM team with self-service monitoring capabilities will conduct in-depth analyses to generate actionable insights, identifying risks and opportunities for informed decision-making
- Lead campaign-level attribution, providing insights that allow us to more easily ascertain which activities and channels are the best performingCompile weekly insights on sales expectations, building a rolling forecast based on results and changes in our sales funnel
- Develop executive level presentations, as needed for C Level and the Board
- Understand the key pipeline plays that are being driven by Sales and Marketing, and how those are performingAnalyze the impact of new and existing processes and recommend changes to maximize outcomes
- Recommend tests and optimizations the GTM team can perform, and support the account exec and SDR team in implementing those tests
- Support lead routing so that our broader sales team is as efficient and effective as possible
- Train teams on our tools and software as needed to ensure efficient usage of and data entry into our tech stack
- Calculate bonuses and commissions monthly, quarterly, and annually
- Manage all user administration for each component of our tech
What you will need
- 5+ years of experience in Revenue Operations or Sales Operations
- Minimum of 2+ years in Revenue Operations within a growing B2B software company
- Salesforce and Pardot admin experience
- Experience with integrating Billing platforms like ChargebeeFamiliarity with sales engagement and enablement tools like SalesLoft or Outreach
- Experience with Mergers and Acquisitions and migrating the acquired company’s data to our tech stack
- Proficiency in creating executive-level performance reports and real-time dashboards
- Experience with database CRM hygiene and custom Salesforce development
- Cross-functional collaboration experience with key stakeholders
- Strong analytical skills and proficiency in Microsoft Excel or .csv list management
