Responsibilities
Kforce has a client in San Francisco, CA that is seeking a Sales Operations Analyst. We are looking for a self-starter to join the team who has demonstrated success dealing with ambiguity, managing data operational functions within CRM, and solving problems with limited oversight. In this operational role supporting the GTM Sales and Marketing teams, you will fill a critical role across the Global Ops disciplines. Responsibilities:
- Sales Operations Analyst will manage data for marketing campaigns within Salesforce
- Own the sales-play list execution from start to finish, including data matching, enriching, reporting, and ongoing maintenance
- Work with Data Quality Lead to establish best practices for resolving data issues and root cause analysis
- Develop materials and standards for improving data management within the CRM environment
- Contribute to the GTM Data Governance council best practices and inform on insights of how to solve for complex data challenges
- Establish repeatable data operational procedures that can be leveraged by internal GTM teams
- As a Sales Operations Analyst, you will build Salesforce reports and dashboards to support analysis & planning using internal data
- Support the team in efforts to combine internal data with third party information to generate new insights for the Sales and Marketing functions
- Develop an understanding of the underlying data architecture supporting Sales and Marketing and how it is used to manage Go-To-Market functions
Requirements
- Bachelor's degree in a related field
- At least 6-8 years of work experience
- Demonstrated experience with Salesforce: managing data loads, understanding of objects, object relations, and data management
- SQL experience is a hard requirement; Need to be proficient in SQL
- Experience using Excel/Google Sheets for analysis and reporting
- Prior experience at a growth stage Internet/software company
- Prior experience in the payments industry
- Strong Salesforce experience developing dashboards, developing insights, and communicating with various stakeholders
- Work experience with Salesforce Cases; Case management system lets a company collect and organize customer service interactions
- Exceptional problem solving and analytical skills: demonstrated ability to structure complex problems, develop solutions, aggregate large amounts of data, and conduct required analyses
- Expertise in campaign, target, and list management in Salesforce
- Quantifiable benchmark for SQL fluency; Writing queries from scratch
- Proactive/Self-Starter type of attitude
- Drive and lead projects/initiatives
- Provide perspective and opinion and execute
- Follow through on managerial asks
- Deliver on more analytical reporting: SQL, Excel, Salesforce, etc.
- Sales Ops/Marketing Ops Analyst
- Working directly with enrichment tools like ZoomInfo, D&B Optimizer, Salesloft, or HubSpot
- D&B Optimizer - continuously manages data quality inside your Salesforce environment and ensures the data is clean, complete and actionable
- Comfortable with spreadsheets, SQL, Pivot Tables, V-Look Ups
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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