Revenue Operations Manager, AutoSync

AutoTrader.ca • Full-time • Montreal, Quebec, Canada • 2w ago

TRADER Corporation is a trusted Canadian leader in online media, dealer and lender services. The company is comprised of AutoTrader.ca, AutoSync and Dealertrack Canada. AutoTrader.ca (AutoHebdo.net in Quebec) offers the largest inventory of new cars and used cars in Canada, receiving over 25 million monthly visits to its marketplace. With over 3,500 subscribers and counting, AutoSync is the largest and fastest growing dealer and OEM software provider in Canada. The platform's suite of connected automotive software solutions brings advertising, conversion and operational support together, synchronizing the entire retail process. AutoSync's diverse range of offerings includes: vAuto, EasyDeal, xtime, Motoinsight, Activix, TAdvantage and TRFFK. Dealertrack is Canada’s largest automotive financing portal, enhancing efficiency and profitability for all major segments of the automotive, marine, recreational vehicle, motorcycle and powersport retail industries. Over 6.5 million credit applications are submitted via the Dealertrack Canada portal each year. Collateral Management is a national, end-to-end, managed technology solution that offers industry insight and multi-channel collection strategies to maximize funds recovered. Collateral Management helps you remain compliant in all jurisdictions, alleviating your exposure to reputational and financial risks. Visit tradercorporation.com to learn more..

Summary of Job:

Reporting to the Sr. Director, GoToMarket, you'll strategize and execute revenue enablement programs across all AutoSync products. By collaborating cross-functionally with our sales and performance management teams, you'll understand their biggest challenges and develop feedback loops to ensure GTM/Marketing, Product and field teams are aligned. You will support both sales and PM teams with planned and just-in-time trainings that focus on our customers and drive sales effectiveness.

Key Areas of Responsibility:

1. (40%) Lead the development and execution of the revenue enablement strategies and programs for AutoSync sales and performance management (PM) teams to unlock incremental revenue for the business.

Build revenue enablement programs across products to improve customer acquisition, upsell and customer retention
Set and measure KPIs tied to business outcomes to understand marketing and sales campaign effectiveness
Collaborate closely with sales and PM leadership to identify and address performance gaps
Maintain a sales enablement calendar across the product suite

2. (30%) Build and execute a plan for sales training for both new hires and existing sales and PM teams.

Design and develop sales training programs focused on ensuring seller competencies across all AutoSync products leading to increased cross-sell and upsell revenue
Partner closely with the product, product marketing and growth and development folks to ensure ongoing training of soft skills/product readiness in relation to product launches

3. (20%) Support with sales operations and project management across GTM initiatives

Refine the sales team compensation and incentive structure for each campaign, as needed
Identify, implement and own the tools and dashboards needed to drive productivity (i.e. forecasting & opportunity management)

4. (10%) Formalize customer and sales feedback to product and support pilot programs on Activix

Education, Experience and Technical Skills:

Bachelor’s degree in business or similar discipline
Minimum of 3-5 years revenue enablement experience preferably in the SaaS industry
Strong product development cycle knowledge
Experience in supporting sales or prior sales/account management experience
Experience in the automotive industry
Strong skills in Microsoft Excel

Required Soft Skills and Competencies:

Strong interpersonal skills
High level of customer focus, relationship management with customers and business partners
Passionate, self-motivated with ability to work with minimal supervision
Excellent verbal, written communication and presentation skills
Strong analytical and problem-solving skills
Exceptional organizational skills with the ability to multi-task and prioritize

What’s in it for you…

We understand that there is life at work and life outside of work. Here are a few benefits we all benefit from that support us to be our creative best.

Fitness and wellness

We provide discounts to nation-wide gyms, onsite gyms (when we’re in the office), an Employee and Family Assistance Program, as well as a virtual wellness program.

Benefits from Day 1