# LifeStyles is currently looking for new talents #”
Job Description:
Position: Sr Specialist, NA Sales Operations
Position Reports to: Customer Development Director – North America
Department: Sales
Location: New York City – Hybrid (1 day in office)
The salary range for this role, based in New York, is US $ 90,000 to US $110,000.
We take into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs.
Job Overview:
The Sales Operations Senior Specialist plays a key role in optimizing and supporting the overall sales strategy at Lifestyles.
This individual will work closely with sales leadership, cross-functional teams, and external partners to enhance sales performance and streamline operational processes.
The role requires a blend of analytical expertise, project management, and cross-departmental collaboration to drive operational efficiency and revenue growth.
Key Responsibilities:
Customer Relationship Management:
- Serve as a liaison between the company and customers, brokers, and Public Sector partners, ensuring alignment on business objectives and shared goals.
- Build and maintain strong relationships with key accounts and channels, understanding their needs and delivering tailored solutions.
- Lead customer asset management. Manage uploading of images and packaging data (ingredients, specs etc.) to retailer databases that will be used to display our products in stores and on retailer.com’s.
Sales Process Optimization:
- Identify opportunities to streamline sales processes and improve efficiency through automation or new tools.
- Develop and maintain sales playbooks, standard operating procedures, and best practice guidelines.
- Prepare regular reports on sales performance, inventory weeks of supply (WOS), and retail packaging updates.
- Work with the sales team to continuously refine sales strategies and processes.
- Support sales forecasting by managing monthly forecast inputs in the forecasting tool, generating reports, and providing ad hoc analyses for Sales Directors and Chief Commercial Officer
Cross-Functional Collaboration:
- Collaborate with Global Supply Chain, Marketing, Finance, Tech and Operations teams to ensure the seamless execution of customer programs.
- Coordinate with marketing to ensure effective sales enablement, including the development of sales collateral, presentations, and promotional materials.
- Collaborate with finance to ensure accurate pricing, discounts, and contracts.
- Resolve customer issues related to order fulfillment, inventory concerns, and pricing discrepancies.
Project Management:
- Support projects related to product launches, packaging updates, pricing adjustments, trade shows and ensuring alignment with customer expectations.
- Manage pricing and product specification files in Power BI for internal departments and customer-facing price sheets.
Sales Training & Support:
- Partner with sales leadership to develop training programs and onboarding materials for new sales hires.
- Ensure the sales team is equipped with the resources and information they need to succeed in the field.
- Represent NA customer interests in internal planning and strategy meetings.
Our Ideal Candidate:
- 5+ years of consumer goods sales operations, business operations, or sales management within a consumer products company.
- Bachelor’s degree in Business Administration, Marketing, or a related field required. An MBA is a plus.
- Strong project management and communication skills, with the ability to manage multiple priorities and stakeholders. Detail-oriented, with strong organizational and time-management skills.
- Ability to build relationships across departments and work collaboratively with global cross-functional teams.
- Knowledge of consumer products industry trends and market dynamics.
- General manager mindset – a proactive solutions-oriented mindset, who collaborates, communicates, and escalates roadblocks and takes ownership of initiatives.
- Forward thinking and curious about retail customer and sales leads needs.
- Thrives in a fast-paced, agile culture and embraces ambiguity.
- Proficient in Microsoft Office, Nielsen, Power BI
About the Company
LifeStyles has a history dating back to 1905 when Eric Ansell first started making condoms in Richmond Australia.
Today LifeStyles is a Global leader in the sexual wellness sector, comprising a broad range of condoms, personal lubricants, and other related products and other products in over 60 countries.
Owning a large portfolio of trademarks, LifeStyles manufactures and commercialises its products either under leading global non-latex condom brands SKYN® under its local heroes such as LifeStyles®, Manix®, Unimil®, and Blowtex® and Control®.
Outside of branded products, the Company also supports universities, NGOs, and other organizations as part of a broader effort to promote sexual health and prevent the spread of STDs and STIs. LifeStyles owns and operates manufacturing facilities in Thailand, India and Spain, and it employs over 1,600 teammates globally.
LifeStyles Healthcare was created on September 1, 2017, when the consortium of Humanwell Healthcare & CITIC Capital private equity purchased the Sexual Wellness division from Ansell.
As of December 1, 2022, Lifestyles is owned by Linden Capital Partners, a Chicago-based private equity firm focused on the healthcare industry.
This is an exciting time to join us. We combine century-long history with the opportunity of a new beginning as a stand-alone company - this means a new way of thinking, the opportunity to explore new horizons and the chance to make a mark in an exciting, fresh business.
LifeStyles Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
We are empowered professionals, and we are committed to creating a team of the world’s “best of the best.” Our business foundation is strong, among our values are Integrity and Respect, our people are highly engaged, and we are excited about a new phase in the company history. We have a focus on safety and teamwork - and we want you to join us!
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Discover more about us at: https://www.linkedin.com/company/lifestyles-healthcare/.
Curious to know what does every day look like at LifeStyles?
Find out by looking at employee testimonials: https://lifestylesglobal.com/careers
Due to the high number of applications, we would like to inform you that only selected candidates will be contacted.
