Overview
This role is part of the Digital Commerce, Sales Operations team.
Responsibilities
- Analytics
- Pull data & create scorecards (10%)
- Support regular data extraction, reporting, dashboarding requirements for Business teams
- Collaborate with DTX
- Routine Analytics (30%) - e.g. key drivers & drags, highlights, weekly emails, customer call-outs, etc
- Customer scorecards and reporting:
- Target sales and OOS reporting once weekly and once/period [internal]
- Develop and run weekly execution scorecard (excel based) and summary of insights/drivers/trends
- For each of the Customers above, provide key highlights in the form of sales drivers and drags, share change analysis and other key business insights
- Powerpoint support (50%) - populating period decks, helping with JBP content, Divisional decks, etc.
- Presentation building including POR decks
- dComm business updates (2-3 page PPT updates) - internal and customer-facing
- AOP Prep & Content with direction from the LG1 sales lead
- JBP prep and content with direction from the LG1 sales lead, including trends, performance, insights, top items, OOS information etc.
- Other/Ad-hoc (10%)
Qualifications
- 5+ years of experience in analytics and reporting
- Proven success with cross-functional teams, project coordination, consistent execution, & follow up
- Strong analytical & deep dive skills - as evidenced by high intelligence and previous ownership of comprehensive analytical tasks and projects
- Cross-functional “literacy” - as evidenced by the ability to work with support functions such as Supply Chain, Marketing and Finance
- Strong problem-solving capabilities - as evidenced by a track record of finding feasible solutions to complex problems, especially in an environment with incomplete information and tight timelines
- Instinct for execution—as evidenced by strong organizational skills, prompt follow-up, and focus on task completion
- Sound communication skills - as evidenced by the ability to educate and influence internal and external staff
- Resilience - as evidenced by the courage maintain a positive attitude when faced with obstacles and the willingness to develop alternative approaches to overcome them
- Bias for action & ownership - as evidenced by a track record of taking decisions in to drive the interests of the business while still maintaining highest levels of rigor and compliance
