Imagine yourself…
- Growing your expertise and expanding your skillset with every project.
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Thriving in a supportive team environment that inspires you to strive for excellence.
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Joining a colorful company with a proven track record of success and an exciting future ahead.
Who We Are:
Pantone provides a universal language of color that enables color-critical decisions through every stage of the workflow for brands and manufacturers. More than 10 million designers and producers around the world rely on Pantone products and services to help define, communicate and control color from inspiration to realization – leveraging advanced X-Rite technology to achieve color consistency across various materials and finishes for graphics, fashion and product design. Pantone Standards feature digital and physical color specification and workflow tools, such as Pantone Connect. The Pantone Color Institute™ provides customized color standards, brand identity and product color consulting as well as trend forecasting inclusive of Pantone Color of the Year, Fashion Runway Color Trend Reports, color psychology and more. Pantone Licensing helps brands differentiate their products and attract new audiences. Pantone Lifestyle brings color and design together across apparel, home, and accessories.
This role has the flexibility to be fully remote in the USA.
Reporting to the VP of Revenue, as the Senior Manager of Sales Operations, you will leverage your sales operations expertise and work closely with the sales leadership to develop and implement strategies that would help Pantone reach its strategic business objectives. You will be a hands-on and involved leader, exhibiting a high level of leadership in communication, emotional intelligence, and a strong business-driving, yet servant-leader mindset, with extensive sales operations expertise as you manage a team and influence other cross-functional leaders and team members.
In this role, a typical day will look like:
You will play a pivotal role in leading Pantone’s customer service and order processing team (5 people,1 direct report) creating process optimization across the sales org, implementing best in class reporting for enterprise sales, and leveraging Veralto Enterprise Systems to enable scale.
Within Your Role You Will:
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Lead Pantone’s customer service and order processing team. This includes optimization of team responsibilities, implementation of best in class ticketing systems, effectively managing internal communications via systems and tools, implementation of educational materials for level 1 customer service inquiries on products and services, efficient order processing, backlog resolution, and invoicing.
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Drive continuous improvement across CRM systems including the implementation and migration of the Pantone teams to HubSpot (with support from the product team). Processes include lead to order management, project approval workflows, credit approval workflows, order to cash workflows, and any other process improvement workflows across teams at Pantone that can be optimized using HubSpot. Additionally, this role will be responsible for implementation and sustainment of standard work across each sales function.
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Partner with sales leaders to provide reporting around pipeline activity, inbound/outbound sales activity, door crossings, conversion rates, and product sales. This person will create dashboards for easy daily management for both sales team members and executive leaders.
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Drive continuous improvements in key commercial processes such as Funnel Management, Lead Management/Qualification, and Growth Rooms to achieve KPIs by leveraging Veralto Enterprise System (VES) Fundamentals and Commercial Growth tools. Champion VES tools, drive VES maturity and coach teams in key improvement areas.
The essential requirements of the job include:
- Proven experience in sales operations.
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Strong leadership skills with the ability to influence and manage cross-functional teams.
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Ability to problem solve through meticulous tracking and reporting.
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A mindset of continuous improvement.
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Excellent communication and emotional intelligence.
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Extensive hands-on experience with CRM systems, preferably HubSpot.
We offer:
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Comprehensive Benefits from Day 1: Enjoy peace of mind with our extensive medical, dental, vision and 401k coverage (all day 1) and flexible PPTO (Personal Paid Time Off) policy emphasizing flexibility and trust.
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Inclusive Culture: Join a diverse and inclusive organization that values your unique perspective and fosters a culture of collaboration and continuous learning.
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A flexible, remote friendly work environment.
Pantone is proud to part of the Product Quality & Innovation segment of Veralto (NYSE: VLTO), a $5B global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods. When you join Veralto’s vibrant global network of 16,000 associates, you join a unique culture and work environment where purpose meets possibility: where the work you do has an everyday impact on the resources and essentials we all rely on, and where you’ll have valuable opportunities to deepen your skillset, pursue your ambitions, and grow your career. Together, we’re Safeguarding the World’s Most Vital Resources™—and building rewarding careers along the way.
US ONLY:
The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An associate’s position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.
The compensation range for this role is $150,000 - $155,000 USD per year. This job is also eligible for Bonus Pay.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
US residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
The EEO posters are available here.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@veralto.com to request accommodation.
Unsolicited Assistance
We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.
