Job Summary: The Sales, Operations and Planning Manager (SOP) will serve as the liaison for plant manufacturing communicating with Sales, Master Scheduling, and Supply Chain. The leader will be responsible for leading the S&OP process driving the best customer experience and service possible. The SIOP Manager is specifically responsible by working with our sales and customer service teams, our product line managers and our branch locations to lead, facilitate, and compile the monthly SIOP process and requirements plan and review with senior business management to get approval and alignment.

Job Duties & Responsibilities: Responsible for leading the SOP (Sales and Operations Planning) process. The SOP Manager will compile sales and marketing forecasts into a demand and supply plan that will satisfy customer expectations, while minimizing inventory investment, and maximizing customer growth opportunities. The SOP Manager will analyze data as needed to facilitate and recommend actions to ensure optimal supply chain execution. This position will grow in responsibilities as the scope of the role increases and provides the applicant with a unique opportunity to join a strong supply chain team in a value-based company. Deployment of 5-step SOP process, including portfolio management, demand planning, supply planning and driving S&OP meetings across cross functional team. Lead the development of a robust demand forecast that is aligned to sales and marketing expectations, including an analytical driven demand planning monthly process. Leads the monthly consensus demand process, including reporting to senior management on forecasts, assumptions, risks, and opportunities. Documents and challenges forecast assumptions based on the analysis of market data, industry dynamics, statistics, business trends, and demand patterns. Provides S&OP leadership, drives organizational capability leading to continuous improvement of the forecast process and the adoption of best practices. Champion a culture of change and continual improvement through performance measures and feedback to the participants in the Supply Chain process. Drive continuous improvement of the supply replenishment model, identifying process optimization and opportunities to expand scope. Optimize supply planning for new product introduction and product phase-out to reduce excess and obsolescence. Demonstrates, trains, and drives inventory improvement measures that support outputs in and out of the S&OP process. Monitors changes in the key business drivers, performs analysis, and possesses the ability to shape the analytical findings into a meaningful business impact analysis. Mentors and develops supply chain best practices. Other duties as assigned – Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Job Education and Experience: Bachelor’s degree from an accredited university is required. Five (5) years’ experience in Supply Chain (Demand Planning, Supply Planning, Inventory Planning), materials management, including, master planning, scheduling and/or forecasting. Three (3) year of experience with materials planning systems (MRP/ERP). Experience of supply chain planning and S&OP process.

Job Skills and Requirements: Superior communication skills both verbally and written. Strong customer service skills. Excellent math skills. Integrity and trust with strong work ethic. Strong organization skills. Detail oriented. Strong time management and prioritization skills. Inventory management, including ERP inventory control, cycle counting, and reconciliation. Proficient in MS Excel, including advanced spreadsheet creation and manipulation. Organized and prompt, both with scheduled needs and response to issues. Job Competencies:

Diversity

Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce. Ethics
Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. Adaptability
Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Analytical
Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures. Business Acumen
Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals. Change Management
Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results. Cost Consciousness
Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources. Delegation
Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results. Innovation
Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention. Leadership
Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others. Organizational Support
Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity. Planning/Organizing
Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans. Problem Solving
Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Professionalism
Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Project Management
Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities. Quality Management
Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness. Quantity
Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly. Strategic Thinking
Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions. Visionary Leadership
Displays passion and optimism; Inspires respect and trust; Mobilizes others to fulfill the vision; Provides vision and inspiration to peers and subordinates. Powered by JazzHR

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Sales, Operations, and Planning Manager