Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you’re empowered to make decisions, find solutions and receive rewards for your hard work.

This position will be located in: Fargo , ND or any of our Border States locations. Remote opportunity available.

Job Summary

Responsible for the collection, analysis, and reporting of sales and customer insights. Performs analysis and generates reporting and actionable insights to measure sales and territory performance. Develops and tracks key performance indicators to enhance the understanding of the business and to improve decision-making. Aids in upholding the integrity of internal and external data to be able to execute on initiatives such as market share, share of wallet, territory potential, and the sales planning process. Provides analysis for the sales team, including forecasting, measuring, tracking, and reporting business outlook, territory optimization, pipeline management, and customer and prospect insights. Provides insight and business recommendations based on analysis involving internal and external data, markets, customers, strategy, and performance.

Responsibilities

Essential Functions

Collects, analyzes, evaluates and reports data to increase sales productivity
Ensures customer data aligns with the segmentation strategy
Identifies, analyzes, interprets and presents trends or patterns in data and shares recommendations to management team and key stakeholders
Works closely with sales management to understand business need to identify, develop, and implement enhancements to reporting and actionable insights
Interprets and/or translates data to illustrate findings and link to business results
Provides necessary inputs for annual territory and quota review process
Runs territory optimization and deployment analytics
Collects sales records and trends and evaluate performance measured against sales quotas
Implements data collection processes and other strategies to optimize efficiency and data quality
Interprets and/or translates data to illustrate findings and link to business results
Proactively runs reports to drive decisions and strategy at the Border States management level
Supports existing and develops new sales tools (i.e sales performance management tool, territory planning tools, CRMA/Salesforce reporting and analytics, Power BI Reporting, etc)
Identifies specific targets within market sub-segments and prioritizes targeted opportunities for sellers
Creates and maintains databases to facilitate the sales reporting process
Continuously audits all systems to ensure data consistency

Non-essential Functions

Partners with other internal teams to optimize cross-functional workflows
Identifies ways to automate and/or streamline manual processes
Ad hoc reporting as requested
Performs other duties as assigned by supervisor or designate.

Qualifications

Bachelor’s degree in quantitative or related field (e.g., Business Analytics, Marketing Research, Applied Economics, or other related field)
Two plus years of reporting and analytics experience
Experience working with large quantities of raw data
Proficiency in Microsoft Excel, Access, Word, and experience with data analysis tools and techniques preferred
Must be able to perform complex functions within excel in order to manipulate and calculate data for analysis
Ability to use a programming language such as Salesforce CRMA, SQL, or R Studio for data analysis
Database/reporting certifications also highly desired
Willingness to travel as needed

Skills and Abilities

Advanced verbal and written communication skills
Strong analytical skills
Ability to troubleshoot and solve problems
Project management skills
Advanced presentation skills
Excellent customer service skills include being competent, accurate, responsive and engaged.

Physical Requirements

Frequency at which you would carry/lift in a typical day:
Occasionally 0 – 33% Frequently 34 – 66% Continuously: 67 – 100%

Lift from Waist:
- < than 10 lbs. - Not at all
- 10 to 25 lbs. - Not at all
- 26 to 50 lbs. - Not at all
- 51 to 75 lbs. - Not at all
- 75 to 100 lbs. - Not at all
- 100+ lbs. - Not at all
Lift from Floor:
- < than 10 lbs. - Frequently
- 10 to 25 lbs. - Frequently
- 26 to 50 lbs. - Occasionally
- 51 to 75 lbs. - Not at all
- 75 to 100 lbs. - Not at all
- 100+ lbs. - Not at all
Carried for Distance:
- < than 10 lbs. - Not at all
- 10 to 25 lbs. - Not at all
- 26 to 50 lbs. - Not at all
- 51 to 75 lbs. - Not at all
- 75 to 100 lbs. - Not at all
- 100+ lbs. - Not at all

Physical Activity

Frequency at which you would do the following in a typical day:

Sitting (a continuous period of being seated) - Continuously
Standing (for sustained periods of time) - Frequently
Walking (moving about on foot to accomplish tasks) - Frequently
Bending/stooping (downward and forward) - Occasionally
Crawling (moving about on hands and knees or hands and feet) - Not at all
Climbing/Walking Stairs (ascending or descending) - Frequently
Reaching (extending arms in any direction) - Frequently
Crouching/squatting (bending the body downward and forward by bending leg and spine) - Occasionally
Kneeling (bending legs at knee to come to rest on knee(s)) - Occasionally
Balancing (maintaining body equilibrium to prevent falling) - Occasionally
Repetitive motion (substantial movement (motions) or the wrists, hands, and/or fingers) - Continuously
Pivoting (movement in any direction with one foot, keeping the other in contact with the floor) - Occasionally
Pushing/Pulling (using upper extremities to press against or draw or tug) - Occasionally
Grasping (Applying pressure to an object with the fingers and palm) - Continuously
Fingering (picking, pinching, typing; working with primarily fingers and not whole hand) - Continuously
Talking (expressing or exchanging ideas by means of the spoken word) - Frequently
Driving (the control and operation of a motor vehicle) - Occasionally
Desk work (work usually performed at a desk) - Continuously
Use of a computer - Continuously
Use of a telephone - Frequently
Hearing (Perceiving the nature of sounds at normal speaking levels) - Continuously
Exposure (to adverse weather & temperature conditions) - Not at all
Travel (travel needed to perform job duties) - Occa

Additional Information

This job description is a summary of the job duties and responsibilities and is not intended to cover all possible job duties and is subject to change at the employer’s discretion. Employees must be able to perform the essential job duties and satisfy job requirements either with or without a reasonable accommodation.

Our History

Border States is a leader in the electrical supply distribution industry with over 100 locations in 24 states. Our employee-owners are second to none in delivering top-notch customer service and in demonstrating extra-ordinary people skills. We are one of the largest independent electrical distributors in the United States providing products and services to the construction, industrial and utility industries. Border States has a competitive benefit package and is a 100 percent employee-owned company. Employee-ownership is a significant part of our culture and our success stems from the dedication of our employee-owners. We practice open-book management and our employee-owners are empowered with clearly defined levels of authority to be innovative and decisive, allowing us to respond quickly to the needs of customers. Employee-owners understand their roles in the success of the company and care about customers’ needs, which drives our focus on adding value to everything we do. We recognize that not all customers are the same and each has specific requirements. Our employee-owners understand these diverse needs and have the commitment, resourcefulness and flexibility to outperform all others.

Values
As a Border States employee-owner, you’re responsible for living our mission, service philosophy and service standards.

Mission
Border States provides value to our customers by delivering innovative product and supply chain solutions.

Service Philosophy
We earn customer loyalty and confidence by caring about their needs and adding value to everything we do.

Service Standards
Border States employee-owners are competent, accurate, responsive, and engaged .

Your career
Join an experienced team at one of the largest electrical distributors in the United States. What are you waiting for?

Border States has a competitive benefits package which includes but is not limited to:

Health, Dental and Vision Benefits
Accident, Critical Illness, Hospital Indemnity
FSA & HSA
Employee Stock Ownership Plan (ESOP)
Disability Benefits
401(k) Retirement Plan
Life Insurance
Employee Assistance Program
Paid Holidays
Paid Volunteer Time
Personal Leave time and more!
Border States provides bonuses to their employee-owners upon the achievement of branch and company goals.

Equal Opportunity For All

It’s not just the law. It’s something we’ve believed in since our founding. We value the diversity of all of our employee-owners and will always be an equal opportunity employer.

Drug Free/Smoke Free workplace

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