Currently our client, a Japanese Semiconductor Manufacturing Company is looking for a Japanese Bilingual Sales Operation Coordinator.

【Location】Santa Clara, CA

【Position】Japanese Bilingual Sales Operation Coordinator

【Compensation】$80,000 - $90,000

【Hiring Style】Direct hiring, Full-time

4 days at office, Friday remote work

Job Description:

Handles and involves in Sales Strategy and Business Development
Maintains ongoing awareness of challenges affecting the sales function, proactively identifyingvvand acting on opportunities to make sales activities more efficient.
Analyzes competitor pricing and positioning, benchmarks the Company's market standing, and recommends pricing or positioning strategy.
Serves as the primary point of contact for customer communications, independently evaluating and resolving purchase orders, invoices, order changes, and cancellations, and escalating only matters outside delegated authority.
Determines and communicates pricing, delivery schedules, and anticipated delays to customers, exercising judgment to manage expectations and resolve conflicts.
Manages equipment/tool forecasts and customer samples, analyzing trends and reporting recommendations to management.
Monitors inventory levels and independently determines the timing and quantity of purchase orders.
Investigates and resolves customer complaints, Return Merchandise Authorization (RMA)requests, and failure-analysis cases, determining appropriate resolution consistent with Company policy.
Establishes and maintains organized systems for sales files, contracts, and reports in accordance with Company standards.

Qualifications:

Japanese English Bilingual skills
Bachelor’s degree (B.A.) in Business Administration or equivalent from a four-year college or university; or four to ten years’ related experience and/or training; or an equivalent combination of education and experience.
Minimum 5 years of similar experience.

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