Currently our client, a Japanese Semiconductor Manufacturing Company is looking for a Japanese Bilingual Sales Operation Coordinator.
【Location】Santa Clara, CA
【Position】Japanese Bilingual Sales Operation Coordinator
【Compensation】$80,000 - $90,000
【Hiring Style】Direct hiring, Full-time
4 days at office, Friday remote work
Job Description:
- Handles and involves in Sales Strategy and Business Development
- Maintains ongoing awareness of challenges affecting the sales function, proactively identifyingvvand acting on opportunities to make sales activities more efficient.
- Analyzes competitor pricing and positioning, benchmarks the Company's market standing, and recommends pricing or positioning strategy.
- Serves as the primary point of contact for customer communications, independently evaluating and resolving purchase orders, invoices, order changes, and cancellations, and escalating only matters outside delegated authority.
- Determines and communicates pricing, delivery schedules, and anticipated delays to customers, exercising judgment to manage expectations and resolve conflicts.
- Manages equipment/tool forecasts and customer samples, analyzing trends and reporting recommendations to management.
- Monitors inventory levels and independently determines the timing and quantity of purchase orders.
- Investigates and resolves customer complaints, Return Merchandise Authorization (RMA)requests, and failure-analysis cases, determining appropriate resolution consistent with Company policy.
- Establishes and maintains organized systems for sales files, contracts, and reports in accordance with Company standards.
Qualifications:
- Japanese English Bilingual skills
- Bachelor’s degree (B.A.) in Business Administration or equivalent from a four-year college or university; or four to ten years’ related experience and/or training; or an equivalent combination of education and experience.
- Minimum 5 years of similar experience.
