Business Operations Team Manager within the Children and Family Services
An exciting opportunity has arisen for two Business Operations Team Manager roles within Children Services. The posts will sit under the Children Services Business Operations team who provide support to a variety of internal and external customers across the council.
As a Team Manager you will be responsible for ensuring the smooth running of the business operations support across Children and Family services working collaboratively with management colleagues to create and implement procedures on duties aligned to teams.
Within this role you will be expected to oversee the team’s workload, manage resources to ensure tasks are covered across the service, direct line manage up to 9 officers, manage, create and update processes, provide coaching and training, action or co-ordinate the allocation of ad hoc tasks delegated by the heads of service and provide resource cover to ensure tasks are completed if workload is high or capacity short in any area of the wider service.
This role will undertake statutory daily administrative tasks and it is therefore important that timescales are met on tasks with the highest of quality. It is important that as a Team Manager you have a good level of ICT knowledge in Word, Excel and experience of inputting into a database system. Prior knowledge of working with the Children Services Database would be an advantage.
Accuracy, organisational skills and the ability to work positively within a team are crucial skills required for this job. We are looking for candidates who have a can-do attitude with an understanding and commitment to Enfield’s core behaviours.
Information processed and heard within Children’s Services can be highly sensitive and at times includes distressing content. For this reason, it important to consider this before applying.
If you believe you have the experience of managing staff and can meet challenging deadlines, deliver a high-quality service and have the ability to develop excellent working relationshipswe would like to hear from you.
Contact:
If you require further information regarding the Team Manager post, please do not hesitate to contact shelley.aldridge@enfield.gov.uk directly or complete and submit the application to apply for one of the positions.
If you have any difficulties accessing this information, please contact Iona Mackinnon at iona.mackinnon@enfield.gov.uk or on 02045265336
