Sr Deal Desk Analyst - India - Hybrid

Gigamon • Full-time • India • 3w ago

As part of our global Deal Desk team, you will be responsible for Deal reviews and approvals, accurate processing, timely communication of status and resolution of any ensuing issues. Your work entails supporting Sales with quote accuracy, deal processing and Sales reporting. You will act as Sales, Partner, and customer advocate on all transactions and represent the GTM Operations organization in Gigamon’s APAC region.

What you'll do:

Facilitate non-standard discount approvals submitted to Deal Desk

Process and book Sales and Distribution orders

Act as the Sales Operations point of contact for Gigamon’s APAC Sales Leaders, including our Regional VP of APAC Sales

Deliver weekly bookings and forecast reports to upper management and produce other reports as needed

Monitor high dollar and/or complex deals in SFDC and ensure opportunities are set up accurately

Manage Salesforce.com data integrity and assist with clean-up initiatives

Maintain customer data in ERP

Liaise between Sales and internal departments, including Finance and Manufacturing

Other duties as assigned

What You've Done:

BA/BS degree in Business or related field.

3+ years in Sales Operations or Order Management

High attention to detail and proven organization and administration skills

Ability to manage multiple projects and work assignments in collaboration with various business units

Ability to accomplish projects with little or no supervision

MS Excel skills (pivot tables, formulas (i.e. VLOOKUP) a plus

Experience using ERP and CRM applications. Salesforce.com a plus

Experience using Microsoft Dynamics AX a plus

Who You Are:

Excellent analytical, verbal, and written presentation and communication skills

Great time management skills and detail orientation.

Strong oral and written communications skills.

Team player with “can-do” attitude and commitment to corporate improvement.

Strong problem-solving skills. Analytical mindset.

Self-starter.

The position reports to the Director of Deal Desk.

#LI-SR1

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