SALES OPERATIONS ANALYST
WHO ARE WE?
Grillo’s Pickles is a Boston-native company founded in 2008. Over the past 15 years, we have grown from selling our 100-year-old pickle recipe out of a handmade pickle cart on the streets of Boston to a nationwide brand with passionate fans across all corners of the US. Now part of the Irresistible Foods Group (IFG) along with King’s Hawaiian and Shaka Tea, we are continuing to redefine the pickle category and show the world that good is not good enough. Not bad for a pickle in a lawn chair.
We're in the business of fresh. Fresh is more than a clean ingredient label or where we're sold. It's about creating fresh products out of a handmade pickle cart and flipping the script on how to build an amazing brand with a passionate fan base. It's about sharing our fresh perspective, style, and values with the world. It's about punching above our weight class, shooting our shot, saying “yes” to big opportunities, and then figuring it out. We are fearlessly passionate, authentic, and true to who we are. We accredit our growth to our commitment to staying true to our roots and never straying away from the values that drive us:
- Quality first. We can’t say we make the World’s Best Pickle if we don’t. Our brand is built entirely on delivering an incredible experience, one pickle at a time, and the trust we earn from our customers and fans that keeps them coming back for more. We’re committed to quality even if it’s harder, takes longer, or costs more. We won’t cut corners or settle for less. And quality first is not just for our products, but our people too.
- Hustle harder. Other brands might have bigger budgets, but we have heart, grit, and resourcefulness, and they’ve gotten us this far. We do more with less. We think bolder and more creatively to overcome roadblocks and turn scrappy ideas into huge opportunities.
- Respect & dignity. When we started out, the people in the park were our first customers. We didn’t care if they lived there, worked nearby, or were just passing through. Our pickles brought them together. Everyone’s welcome to be a part of this thing we’re building. No prejudices, no assholes. We show everyone the same respect, honesty, and kindness we would want shown to us.
- Drive fast, take smart chances. The ability to listen to our fans, our partners, and the market and react quickly lets us take advantage of unique opportunities that others can’t. Being responsive, willing to take risks, and embrace the unconventional approach is what sets us apart and will help us get and stay ahead of the competition.
- Positive vibes. From the earliest days in the park to NY Pickle Fest to Expo, we can turn anything into a party. We don’t take ourselves too seriously, and we aren’t afraid to be ourselves – make a little noise, have some fun, and stand out. We started out making pickles for a living – that’s insane.
These values are not only what drive us, but also what we seek in all members at all levels in our company. If this sounds like something you want to be a part of, why don’t you join our family?
WHO ARE YOU?
You are a diligent and thoughtful individual who is passionate about getting things done well and getting them done quickly. You perform at your best when you’re given general guardrails and sent on your way to get shit done. You’re not afraid to ask questions or challenge the status quo if things don’t make sense because you take pride in figuring out better ways to do things, even if you weren’t asked to do so. You like to keep things orderly, whether it’s with calendars, task lists, or reminders on your phone. Mistakes happen, but you like to do everything in your power to avoid them and stay on top of your game. Most importantly – you’re fun. After all, you’re selling pickles and, hopefully, you’re selling pickles with folks you consider friends!
WHAT YOU'LL DO
The Sales Operations Analyst is a hands-on contributor who will touch every single aspect of the Grillo’s business. You will be responsible for owning business reporting, data management, and selling tools and resources. You will partner cross-functionally to support key account managers with blocking and tackling, finance teammates with trade and promotion analytics, operations teammates with forecasting the business, and marketing partners with innovation and commercialization. You will be a vital member of the sales team, helping with:
- Daily, weekly, and monthly business reporting, leveraging various forms of data – shipment, POS, and vendor portals
- Retailer intelligence tracking and master calendar management
- Commercialization and deployment of selling tools and resources
- Master data management
- New customer/item setup and data accuracy across key retailer partners
- Post-promotional analysis and deal validation
- Demand planning projections and sales insights
WHAT YOU'LL NEED
- Intermediate to advanced level of experience with Excel
- 1-3 years experience in relevant selling or analytical role
- Prior CPG experience preferred
- A working knowledge of Microsoft 365
- Strong time management skills and attention to detail
- Effectively handles administrative work including detail-oriented requests and process-driven tasks
- Inquisitive personality
- Self-starter
- A healthy mix of independence and ability to work well with others
- The ability to self-manage and deal with ambiguity – to think and react quickly to changing circumstances
- Superb communication skills (including listening) and the ability to articulate ideas and voice constructive opinions
- High emotional intelligence, empathy, awareness, and what we call the “3 Cs of Thinking” (critical thinking, collaborative thinking, and intensely curious thinking)
- Alignment with Grillo’s positive vibes and an appreciation for working in an environment where these behaviors flourish
- Based in Westwood, MA
This position is based in-office Monday - Wednesday and remote on Thursday and Friday unless there is a business need on the remote days.
Please: Only apply if you are a local candidate as we don't offer relocation for this role. Thank you for understanding!
Grillo's Pickles is an Equal Opportunity Employer.
