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Client Overview
Our client is a well-established company specializing in the manufacturing and creation of automotive parts. They are committed to promoting and delivering high-quality products to their clientele, ensuring optimal results and satisfaction. They are growing their team and looking to add a
Sales Operations Associate.
Salary/Hourly Rate
$22/hr
Position Overview
The Sales Operations Associate will play a critical role in supporting the sales team by managing sales operations, optimizing processes, and ensuring the smooth execution of sales strategies. This individual will be responsible for various tasks including data analysis, CRM management, and coordination between different departments to facilitate the sales process.
Responsibilities Of The Sales Operations Associate
- Assist the sales team with day-to-day operations, providing support in areas such as lead management, sales reporting, and pipeline tracking.
- Prepare and distribute sales materials, presentations, and proposals.
- Maintain and update customer relationship management (CRM) software with accurate and timely data.
- Monitor CRM system for data integrity, ensuring all sales activities and customer interactions are properly documented.
- Analyze sales data to identify trends, opportunities, and areas for improvement.
- Generate regular and ad-hoc reports to provide insights to sales leadership and other stakeholders.
- Identify and implement improvements in sales processes to increase efficiency and effectiveness.
- Develop and document standard operating procedures for sales operations.
Required Experience/Skills for the Sales Operations Associate:
- MUST have used Microsoft Dynamics CRM.
- Proficiency in Qlik Sense, Excel, and Microsoft Dynamics CRM.
- Servicing customers, including handling complex and high-stakes cases with care and professionalism.
- Analyzing sales data, identifying trends, and providing insights for decision-making.
Preferred Experience/Skills for the Sales Operations Associate:
- Building strong relationships with customers and ensuring their satisfaction.
- Acting as a trusted point of contact for customer escalations and ensuring seamless communication
- Ability to collaborate with various departments to address customer needs and provide timely solutions.
Education Requirements:
- Bachelor's degree or higher is preferred.
Benefits:
- Atrium Care Package available, upon eligibility (including healthcare plans, discount programs, and paid time off).
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As a woman-owned firm, we value diversity. We are an equal opportunity and affirmative action employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Candidates who apply for roles through the Atrium website will be added to our candidate pool and may be considered for additional roles of a similar title. Please contact us to request an accommodation.
EOE/M/F/D/V/SO
Position ID: 154470
