Founded in 1997, Think Together partners with schools to change the odds for kids by providing award-winning programs during and outside the school day. We’re one of California’s largest nonprofits working in school districts from San Diego to San Francisco. Whether you’re interested in early learning, elementary, middle or high school, you can invest in your community by working at a local school or working within our home office providing support!
JOB SUMMARY
We are seeking a Senior Director, Sales Operations to optimize our Go-To-Market (GTM) operations for new District acquisition, streamline processes, and ensure excellence in responding to RFPs and funding opportunities. This role is critical in driving organizational effectiveness, supporting sales initiatives, and helping us achieve the Think Together mission. The person will report to the SVP, Partner Success & Innovation, and will work day-to-day closely with the Chief Revenue Officer driving the new business Victory Plan.
ESSENTIAL DUTIES & RESPONSIBILITES
- Strategic Planning and Execution ○ Build, manage, and measure Think Together’s Sales Victory Plan, aligning sales operations with the organization’s goals. ○ Develop strategies to improve operational efficiency and support revenue generating activities.
- Deal Desk and RFP Management ○ Lead the Deal Desk function by coordinating and responding to RFPs and funding opportunities. ○ Collaborate with internal teams (e.g., program directors, finance, and legal) to craft competitive and compliant proposals. ○ Streamline the RFP review and approval process to ensure timely and accurate submissions.
- Process Optimization and Automation ○ Oversee and optimize operational processes, automating wherever possible to reduce manual tasks, including pricing, contracts, and proposal preparation.
- Data and Analytics ○ Provide reporting, analytics, and insights to support decision-making and improve forecasting. ○ Ensure relevant metrics (e.g., pipeline, proposal success rates) are available and accessible to leadership.
- Sales Training & Onboarding ○ Develop and oversee comprehensive onboarding and continuous training programs to ensure the sales team is equipped with the necessary skills, knowledge, and tools to succeed.
- Quota and Territory Management ○ Assist in quota setting, territory management, and opportunity allocation for teams. ○ Ensure alignment of targets with organizational objectives and resources.
- Operational Excellence ○ Facilitate quarterly business reviews and bi-weekly pipeline discussions to track progress and identify opportunities. ○ Coordinate organizational readiness for new district opportunities and strategic initiatives.
- Technology and Tools ○ Ensure the effective use of CRM systems (e.g., Salesforce) to improve productivity. ○ Establish standards, key metrics, and trends for better data-driven decisionmaking.
- Team Collaboration and Communication ○ Act as a central point of coordination between fundraising, program, and leadership teams to drive alignment. ○ Foster a culture of collaboration, transparency, and accountability.
QUALIFICATIONS & REQUIREMENTS
- Experience ○ 5-10+ years of experience in strategic initiatives, project management, program management, learning programs, business operations, or a similar role (experience in the non-profit sector is a plus). ○ Demonstrated success in responding to RFPs and managing proposal processes.
- Skills ○ Exceptional organizational and project management skills. ○ Strong analytical capabilities with a data-driven mindset. ○ Proficient with CRM tools (e.g., Salesforce) and proposal management tools. ○ Excellent written and verbal communication skills.
- Attributes ○ Passionate about Think Together’s mission and values. ○ Highly collaborative with the ability to work across multiple teams and stakeholders. ○ Detail-oriented, flexible, and results-driven. ○ A problem solver who thrives in a fast-paced environment.
COMPUTER SKILLS
- Proficient with Microsoft Office Suite, Outlook, and Teams
COMPENSATION
- $150,000-$165,000 annual salary
Think Together is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, national origin, ancestry, sex, gender, gender identity, gender expression, pregnancy, childbirth or related medical conditions, religious creed, physical disability, mental disability, age for individuals age 40 and over, medical condition (as defined by state law (for example, cancer or genetic characteristics or HIV/AIDS), marital status, military and veteran status, sexual orientation, genetic information, citizenship status or any other characteristic protected by federal, state or local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
