Clio is more than just a tech company–we are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.
Summary:
Reporting to the VP of Revenue Operations, the Director, GTM Enablement will be responsible for all global revenue enablement and play a critical role in supporting Clio's rapid global growth. This leader will scale the revenue enablement function across Sales, Sales Development, Partners, and Customer Success, ensuring all GTM teams have the resources they need to meet company objectives.
A strategic thinker with a global perspective, the ideal candidate is a
highly metrics-driven individual who will approach enablement as a business, using data and analysis to optimize programs and drive continuous improvement. This role will contribute to
executive-level decisions and will be pivotal in
pioneering innovative, AI-driven enablement strategies to maximize team performance.
Responsibilities:
- Develop and execute scalable sales and customer success enablement strategies to maximize effectiveness and drive measurable results
- Lead and develop a high-performing sales and customer success enablement team with the end goal of everyone on the sales and success teams having the knowledge, tools, and resources to maximize their effectiveness
- Collaborate with cross-functional teams, including sales, marketing, and product leaders to ensure enablement initiatives seamlessly integrate into GTM strategy and align with Clio’s broader business objectives
- Establish metrics and a regular monitoring process that continuously assesses effectiveness of enablement programs - provide ongoing recommendations on how to increase effectiveness.
- Design and implement best-in-class curriculum and training programs to onboard new hires and continually level-up the program to prepare Clio for the next stage of growth.
- Review Clio’s sales process and assess what skills, knowledge, process and tools are required by our sales force to increase velocity and conversion rates at each stage in those processes
- In close collaboration with Product Marketing and Revenue Operations, develop effective sales playbooks that yield high conversion rates
- In collaboration with Customer Marketing, Customer Success and Customer Success Operations, develop effective customer retention playbooks that will ultimately drive high retention rates
- In collaboration with the corporate events team, own the planning and execution of the annual Revenue Kickoff for all GTM teams
- Optimize Seismic for maximum productivity and drive its adoption and utilization.
- Stay up-to-date with industry trends, best practices, and emerging technologies in revenue enablement
Qualifications:
- Bachelor's degree in business or a related field. MBA is a plus
- 10+ years of experience in a senior leadership role leading enablement teams at a SaaS company, including at least 3+ years in a director role
- Experience at a company of $400M+ is a must (preferably an SMB SaaS company)
- Proven track record of driving operational excellence and outcomes that are tied to specific enablement programs
- Track record of hiring, developing, and retaining top talent to build high-performing teams
- Strong ability to build future vision and activate direct reports
- Problem solver who is comfortable operating with ambiguity, autonomy, providing radical feedback and taking ownership
- Analytical problem solver who can build, analyze and discuss quantitative business metrics with finance and RevOps
What you will find here:
Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.
Some highlights of our Total Rewards program include:
- Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
- Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office minimum 2 days per week on our Anchor Days.
- Flexible time off policy, with an encouraged 20 days off per year.
- EAP benefits for you and household members, including counseling and online resources
- 401k matching and Child Education Savings
- Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
The full salary range* for this role is $163,200 to $204,100 to $245,000 USD. Please note there is a separate band for those in the San Francisco / Bay Area. For those outside the United States, there are a separate set of salary bands for other regions.. In addition, this role is eligible for variable pay that is based on company performance, with actual payout amounts calculated and paid on a quarterly basis.
- We aim to hire all candidates between the minimum and the midpoint of the full salary range. We reserve the midpoint to the maximum of the salary band for internal employees who demonstrate sustained high performance and impact at Clio. The final offer amount for this role will be dependent on individual experience and skillset of the candidate.
Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility
Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.
Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.
Learn more about our culture at clio.com/careers
