Job Title: Business Operations Manager
Location: Hyderabad (Full-Time, Office-Based)
Reports To: Head of Operations / COO
Role Overview
We’re looking for a structured, entrepreneurial Business Operations Manager to drive the internal engine of the company. This role blends daily operations, compliance oversight, and event management into one unified function. You’ll be responsible for keeping the workplace efficient, compliant, and energized—while acting as a force multiplier for the leadership team. You’ll manage vendors, run internal programs, lead audits, and ensure everything from laptops to large-scale events runs on time and within budget.
Key Responsibilities
Operations & Administration
- Oversee day-to-day workplace operations across IT assets, office admin, vendor coordination, and internal tools
- Track asset issuance, manage renewals, licenses, and vendor contracts
- Own structured onboarding/offboarding experience from a systems and access standpoint
- Support internal requests with speed, accuracy, and accountability
Procurement & Vendor Management
- Identify, evaluate, and negotiate with vendors for hardware, software, infrastructure, and services
- Ensure purchases are cost-effective, timely, and aligned with operational needs
- Maintain accurate records of procurement, POs, invoices, and service terms
- Drive vendor performance reviews and continuously explore better alternatives
Event Planning & Execution
- Lead planning and execution of all internal events: town halls, offsites, engagement programs, and leadership sessions
- Manage logistics, communication, budgeting, and feedback for each event
- Work closely with HR, L&D, and leadership to align event goals with team culture and business milestones
Compliance Coordination
- Own internal compliance calendars (ISO, CMMI, audits, documentation)
- Ensure SOPs, policies, and audit requirements are updated and accessible
- Coordinate internal audits, evidence collection, risk logs, and closure of action items
- Work cross-functionally with HR, IT, Delivery, and Finance for audit readiness and reporting
Reporting & Governance
- Maintain dashboards and trackers for assets, compliance, events, and procurement
- Provide weekly and monthly reporting to the Head of Operations
- Highlight risks, blockers, and opportunities to improve internal processes
What You Bring
- 8+ years of experience in operations, admin, compliance, or event management
- Strong vendor negotiation and multi-tasking abilities
- Proven experience in managing internal processes and delivering cross-functional programs
- Solid documentation, tracking, and reporting skills (Excel/Google Sheets)
- Exposure to ISO/CMMI frameworks is a plus
- A proactive, solution-driven mindset with a strong sense of ownership
Success Metrics
- Internal operations run seamlessly with minimal escalations
- All events are executed on-time, within budget, and with high team satisfaction
- Compliance checklists and documentation are always audit-ready
- Cost savings and efficiencies are achieved in procurement and vendor management
- Leadership has visibility into all internal operations via structured reporting
