Company Overview
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
What you'll do
As the Growth Global Prospecting Senior Manager - GTM Capabilities and Tools you are a strategic individual contributor responsible for optimizing tools and data to support the Global Sales Development organization’s GTM strategy and execution, specifically focusing on the Growth Global Prospecting team. You will be responsible for enhancing the Sales Development organization’s ability to generate high-velocity, quality pipeline through more effective customer engagement by leveraging data and technology. This involves interfacing with IT to represent the Global Sales Development organization’s needs and driving innovation in tools and processes. You will play a key role in ensuring the Sales Development productivity is maximized to deliver high-velocity pipeline at scale.You will be a key contributor to ensuring maximum Sales Development productivity to deliver high-velocity pipeline at scale.
In this role, you will be a key partner to the Sr. Growth Global Prospecting Director and other leaders, driving operational efficiency, and tool innovation.
This position is an individual contributor role reporting to the Sr Director, Growth Global Prospecting and Inbound Sales.
Responsibility
- Collaborate with Sales Development leadership to align on GTM strategy and tool requirements
- Develop and execute plans to optimize Sales Development tools and systems to maximize pipeline generation
- Serve as the primary point of contact for the Sales Development organization with IT, translating business needs into technical requirements
- Drive the evolution of the Sales Development tech stack, evaluating and implementing new tools and technologies in partnership with IT
- Develop and improve operational processes, including automation, to enhance the efficiency and effectiveness of the Sales Development team
- Partner with cross-functional teams, including Sales Operations, Marketing Operations, and Analytics, to ensure data integrity and reporting accuracy
- Assess the performance of various tools and data sources, and recommend optimizations
- Implement feedback loops to continuously improve tools and processes
- Monitor and report on key metrics related to tool adoption, data quality, and pipeline generation
- Partner with Sales and Marketing Strategy and Operations to define and communicate business requirements to IT
- Ensure seamless communication and collaboration across teams to enhance prospecting capabilities and efficiency
Job Designation
Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
What you bring
Basic
- BA or BS degree in a business or technical field, or equivalent work experience
- 12+ years of experience in Sales Development, Sales Operations, or GTM Technology roles
- Experience leading cross-functional projects
- Experience working with B2B sales teams
- Experience with CRM and Sales Engagement Platforms (e.g., Salesforce, Salesloft, Outreach)
- Experience driving process improvement and tool optimization
Preferred
- Advanced degree
- Experience in a high-growth SaaS environment
- Experience with data analysis and visualization tools
- Experience with conversational intelligence platforms (e.g., Gong, Chorus)
- Understanding of generative AI applications in sales and marketing
- Superb communication, problem-solving, and stakeholder management skills
Wage Transparency
Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.
Based on applicable legislation, the below details pay ranges in the following locations:
Washington: $151,200.00 - $222,450.00 base salary
This Role Is Also Eligible For The Following
- Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
- Stock: This role is eligible to receive Restricted Stock Units (RSUs).
Benefits
Global benefits provide options for the following:
- Paid Time Off: earned time off, as well as paid company holidays based on region
- Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
- Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
- Retirement Plans: select retirement and pension programs with potential for employer contributions
- Learning and Development: options for coaching, online courses and education reimbursements
- Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events
Life at Docusign
Working here
Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.
Accommodation
Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.
If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.
Applicant and Candidate Privacy Notice
States Not Eligible for Employment
This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.
Equal Opportunity Employer
It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.
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