About Us
Ponte Firm is an industry-leading boutique talent management firm headquartered in Austin, TX. We specialize in managing social-focused talent, connecting their audiences with top brands to create impactful content and drive sales. With a roster of over 100 talent spanning 40+ million followers, Ponte Firm excels at multi-platform storytelling.
This role is based in Austin, TX. We operate on a hybrid schedule: Mondays and Fridays remote. In-office Tuesday through Thursday with additional half-day offs Fridays throughout the year.
About Role
We’re looking for a highly organized, proactive, and strategic Business Operations Manager to support and scale the backbone of Ponte Firm. This role will be critical in ensuring the business runs smoothly—owning core functions like finance, HR, legal coordination, systems management, project tracking, and special initiatives.
This is a key role for someone who thrives in a fast-paced, founder-led environment, is energized by solving problems, and wants to grow with a creative, high-performing team.
Key Responsibilities
Finance & Admin
• Oversee accounts payable and accounts receivable, in partnership with external bookkeepers or finance partners
• Maintain budget oversight, support monthly reporting, and assist with projections and financial modeling
• Coordinate with the CEO on cash flow, profitability, and growth planning
Project & Cross-functional Management
• Lead or support execution of special projects, such as internal initiatives, operational upgrades, or client/talent launches
• Track cross-functional initiatives and ensure key stakeholders stay aligned and on deadline
• Serve as a true right hand to the CEO, helping prioritize and execute what’s most important
Operations & Systems
• Own and manage Monday.com (or equivalent) to organize workflows, projects, and team accountability
• Continuously improve internal tools and processes to drive efficiency across the business
• Coordinate legal documents, NDAs, and contract tracking (in partnership with external counsel as needed)
People & Hiring
• Support senior management on recruiting efforts: writing job descriptions, sourcing candidates, managing interview schedules
• Maintain and update employee onboarding processes, payroll systems, and benefits administration
• Serve as point of contact for internal HR questions and basic compliance
Agency Marketing Operations
• Manage and maintain the marketing calendar across email, social media, and web initiatives
• Ensure execution of the CEO and team visibility strategy (e.g. speaking engagements, press, podcasts, LinkedIn)
What We’re Looking For
• 2+ years of experience in business operations, project management, or a similar role (bonus if in a startup, agency, or creative environment)
• Financial fluency—comfortable working with spreadsheets, budgets, and reporting tools
• Experience with tools like Monday.com, QuickBooks, Gusto, Google Workspace, and Slack
• Excellent written and verbal communication skills
• Highly organized, resourceful, and able to manage multiple priorities without dropping balls
• Trustworthy, discrete, and able to work independently with minimal oversight
What You’ll Get
At Ponte Firm, we prioritize the well-being of our team. As a growing company, we strive to offer meaningful perks and benefits, including:
• Opportunity to help shape a fast-growing company at a pivotal stage
• 401(k) Program
• Wellness Reimbursement Program (Gym, groceries, meditation, etc.)
• Additional vacation days and sabbatical opportunities for long-term employees
• Competitive vacation/PTO policy
• Competitive compensation package
• Company-subsidized healthcare plans (medical, dental, and vision)
• Quarterly companywide mental health days off
• Team-building events, dinners, offsites, and social gatherings.
• A thoughtful, motivated, fun-loving team that values balance and excellence
Please note: Ponte Firm does not cover relocation costs.
