Associate - Sales Operations

SF Marketing Inc • Dorval, Quebec, Canada • 3m ago

SFM provides an equitable, inclusive, and growth-focused environment for our staff. We're committed to providing a positive workplace where every individual's uniqueness is embraced, respected and valued.

Why Choose SFM?

At SFM, you'll get to play a part in a stimulating industry that sits at the intersection of art, communication, and technology. You will be surrounded by a team of passionate people that instill everything they do with a contagious vigor. Join our team to learn and contribute to an industry going (and growing) through a transformation where modernization and diversification are key to our success. So, if you're keen to be heard and empowered, grow your skillset, and are ready to roll up your sleeves and have fun, reach out to us!

What you'll have at SFM:

Progressive, flexible work arrangements with benefits such as:
- A company-wide 4-day work week—a first in our industry
- Hybrid work model
- Flex-time arrangements
- 30-day per year allowance to work from anywhere, globally
Car charging stations on premises.
RRSP employer match program.
Discounted employee pricing on products from the brands we distribute.
Extended health benefits.
A place at an organization that has perennially achieved status among Canada's Best Managed Companies.

Job Statement

SFM Sales Operations refers to the team, activities and processes within the company’s Sales organization that support, enable, and drive front line sales teams to sell better, faster, and more efficiently through strategically implemented analysis, software, training, data management and engagement with multiple departments to drive business results.

You will perform administrative and analytical tasks tasks to support the management of customer and sales data, helping SFM drive innovation and growth. This includes working with your Sales Ops colleagues and across functions to ensure data integrity, perform analyses and prepare management reports using Microsoft Office, Enterprise Resource Planning (ERP), Customer Relationship Management (CRM) and other systems.

Responsibilities

Entering and maintaining accurate data in SFM information systems
Manipulate data using spreadsheet software
Planning and executing tactical operational and project tasks
Collaborate with Sales, Marketing, Brand Management, Accounting and IT teams
Other tasks, as needed

Qualifications

1+ years of experience working with a CRM system such as Salesforce or Dynamics
2+ years of experience working with an ERP system such as JDE or SAP
2+ years of experience in a data-driven work environment
Rigour in completing administrative and operational tasks with minimal errors
Ability to identify and plan more efficient and accurate approaches to complete tasks through process and technological improvements
Ability to autonomously solve problems
Work ethic based on a strong desire to exceed expectations
Demonstrated ability to meet deadlines and deliver results
Capability to navigate ambiguity and manage your time
Capacity to confidently interact with colleagues and customers
Excellent MS Excel and data manipulation skills
Excellent Microsoft Office skills

What We Do

SFM is an award-winning* and industry-leading distributor and go-to-market service provider for the pro audio, musical instrument, live entertainment, and media production industries. This means we help ensure that inspiring brands like Shure, QSC, Pioneer DJ, and Casio are well represented in the Canadian market. Our company began over 40 years ago with a passion for the music industry and commitment to our staff and customers, and this continues today. We owe our success to an innovative and flexible approach, as well as the strong connections we build with the people we serve. SFM provides an equitable, inclusive, and growth-focused environment for our staff, and we are looking for highly motivated individuals to join our team!

If you have these qualities and would like to join our team, we'd love to hear from you! If this position isn't for you, and you know of someone who would be interested, we invite you to forward this position to them.

SFM has been awarded Canada’s Best Managed Companies, an internationally recognized and leading business management award by Deloitte for five consecutive years running.