About Argano
Argano is the world’s largest global digital consultancy, exclusively connecting design and delivery for the transformation of high-performance business operations, extending our clients’ commercial agility, profitability, customer experience, and growth. Our strategic consulting, bolstered by proprietary IP, provides a comprehensive view of business operations, pinpointing areas of strength and unveiling opportunities for improvement. Argano is at the intersection of operations and technology for digital transformation.
Key Responsibilities
- System Management & Optimization
- Fair understanding of configuration, maintenance, and reliability of our Salesforce Sales Cloud.
- Design and implement scalable solutions for objects, workflows, automations (Flow), validation rules, and custom development.
- Manage user roles, profiles, permissions, page layouts, and security settings.
- Cross-Functional Collaboration
- Partner with business stakeholders (Sales, Marketing, Operations, Customer Success, Finance) to understand needs, gather requirements, and translate them into Salesforce solutions.
- Support strategic initiatives like lead-to-cash process optimization, forecasting, territory management, and reporting.
- Data Integrity & Governance
- Establish and enforce data governance policies and best practices.
- Maintain high standards of data quality, de-duplication, and completeness across all records.
- Collaborate with RevOps and Marketing teams to ensure accurate campaign attribution and reporting.
- Training & Documentation
- Develop user training materials and conduct workshops to improve adoption and effective usage.
- Document system architecture, business processes, and release notes for enhancements.
- Project Leadership & Innovation
- Lead projects to enhance Salesforce functionality (e.g., CPQ, integrations, custom apps).
- Evaluate and implement third-party tools from the AppExchange where needed.
- Act as a liaison with IT/Engineering for integrations and more technical customizations (e.g., APIs, middleware).
Qualifications
Required
- 5+ years of hands-on Salesforce Administration experience (Sales Cloud required).
- Salesforce Advanced Administrator certification (and/or Platform App Builder ).
- Proven success managing Salesforce in a complex, high-growth B2B environment.
- Strong command of automation tools (Flow, Process Builder, Approval Processes).
- Solid understanding of Salesforce data architecture, sharing model, and integration concepts.
- Experience with reporting tools (e.g., Salesforce Reports & Dashboards, Power BI preferred).
- Strong business acumen and ability to communicate effectively with non-technical stakeholders.
Preferred
- Experience with Salesforce CPQ, HubSpot, or Marketing Cloud.
- Experience in software services or subscription-based business models.
- Familiarity with tools like Dataloader, Workbench, or MuleSoft.
- Exposure to Agile project management methodologies.
Argano is the first of its kind: a digital consultancy totally immersed in high-performance operations. We steward enterprises through ever-evolving markets, empowering them with transformative strategies and technologies to exceed customer expectations, unlock commercial innovation, and drive optimal efficiency and growth.
Argano is an equal-opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
