Hi-Tech, Hyderabad, Telangana, India
Department
Sales Operations
Job posted on
Dec 01, 2025
Employment type
Permanent
We need smart candidates who fit into these parameters meaning, they should had some experience using a CRM tool in their pervious organization and Excel knowledge too.
Roles and Responsibilities of a Sales Operations Executive
A Sales Operations Executive plays a vital role in managing and optimizing the sales processes within an organization. Their responsibilities include a broad range of tasks aimed at supporting the sales team and ensuring operational efficiency.
1. Inventory Management:
2. Coupon Management:
3. Ticket Management:
Handle tickets raised by sales consultants, addressing queries and action items.
Ensure timely resolution of issues to support sales activities.
4. Communication and Support:
Handle calls and provide support to sales agents, leaders, and managers.
Make regular announcements to the sales agents to keep them informed.
5. Sales Performance Tools:
Support and maintain sales performance tools, ensuring they are up-to-date and effective.
Track and analyze the usage of these tools by the sales team.
6. Sales Commissions and Incentives:
7. Sales Dispute Resolution:
8. Data Analysis and Reporting:
Analyze all parameters related to sales, identifying trends and patterns.
Create and present reports and dashboards as per business requirements.
Use advanced Excel sheets for documentation and manual record-keeping.
9. Sales Tracking:
Track sales of all kinds, monitoring trends and patterns to inform strategy.
Maintain comprehensive records of sales activities and outcomes.
10. Documentation and Record-Keeping:
11. Presentation of Data:
12. Collaboration and Communication:
Work closely with sales agents, leaders, and managers to facilitate smooth operations.
Ensure effective communication and collaboration across the sales team.
