Are you looking for an opportunity to contribute to a high-energy, dynamic, and fast-paced organization? Are you interested in joining a team where you can contribute to building the fun, people-centric, culture and brand? Then you're in the right place!
Litmos develops eLearning solutions for top-performing companies. An established leader in the market since 2007, Litmos solutions include an easy-to-use LMS platform, a comprehensive learning content library, services to support success, and integrations with top workflow tools. Thousands of companies trust Litmos to create, curate, and connect learning to employees, customers, and partners. The solutions are used by more than 30 million people in 150 countries, across 35 languages. Find more information at www.litmos.com.
Role Overview
The
SVP of Revenue Operations will be responsible for designing and executing the operational backbone of our go-to-market strategy. This leader will oversee marketing operations, sales operations, and customer success operations, ensuring that all revenue-generating functions are aligned, efficient, and scalable. They will drive streamlined & efficient processes enabling AI optimization throughout the GTM funnel. This leader will drive operational strategy in partnership with GTM strategy. You'll own and build the business intelligence hub for data-driven decision-making across GTM, and you'll deliver accurate revenue forecasting to support sustainable growth across international markets. You'll procure and oversee the procurement, effective usage, and optimization of our GTM tech stack.
Key Responsibilities - Leadership & Strategy
- Build and lead the Global Revenue Operations function, covering Marketing Ops, Sales Ops, CS Ops, GTM Intelligence, and GTM technology.
- Partner with Executive Leadership Team (ELT) and GTM leaders to ensure alignment across the full customer lifecycle.
- Define and refine GTM strategy, operational models, and key success metrics.
- Create a high-performing, inclusive, engaged, growth environment within your dispersed team
- Process Optimization & Enablement
- Design and scale repeatable, efficient processes across marketing, sales, and customer success.
- Implement best practices for lead management, pipeline management, account planning, customer retention, and expansion.
- Champion cross-functional process improvements to reduce friction and accelerate growth.
- Data, Systems & Insights
- Own the revenue tech stack (CRM, marketing automation, CS tools, analytics platforms), ensuring it scales with business growth.
- Establish and maintain a unified data model across the customer journey.
- Deliver actionable insights and dashboards to enable executive decision-making.
- Revenue Forecasting & Planning
- Build accurate forecasting models and revenue reporting frameworks across regions and segments.
- Partner with Finance and regional leaders to deliver predictable revenue outcomes.
- Drive annual and quarterly planning, including territory design, quota setting, and resource allocation.
- International Operations
- Ensure operational excellence across multiple geographies and customer segments.
- Tailor GTM processes to regional needs while maintaining global consistency.
- Support international expansion through scalable systems, processes, and playbooks.
Qualifications
- 12+ years of experience in Revenue Operations, Sales Operations, or related roles within high-growth B2B SaaS companies.
- Proven track record leading global teams across marketing, sales, and customer success operations.
- Deep expertise in SaaS metrics (ARR, NRR, CAC, LTV, churn, pipeline velocity).
- Strong background in forecasting, planning, and data analytics.
- Demonstrated success implementing and managing revenue tech stacks (Salesforce, HubSpot, Marketo, Gainsight, etc.).
- Excellent leadership, stakeholder management, and cross-functional collaboration skills.
- Strategic thinker with a bias for action, able to operate at both executive and tactical levels.
Salary: 260k - 285k base plus 30% bonus
Benefits Litmos offers a comprehensive benefits package that includes, but is not limited to:
- Health, dental, and vision insurance
- Paid Time Off
- Retirement savings plan (401k) with company match
- Life insurance
- Short term & Long-term Disability
- Paid family leave
- Employee assistance programs (EAP)
As a learning company we believe in the potential of everyone; if you don't have experience in all the details mentioned in this job post, then we still encourage you to apply and we'll get back to you as soon as we can.
We are an equal opportunity workplace employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities.
Applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
