Deal Desk Specialist (East)

Cushman & Wakefield • Full-time • Cincinnati, Ohio, United States • $47.81k - $68.28k / year • 2m ago

Job Title

Job Description Summary

The Deal Desk Specialist will support the Americas Deal Desk team by executing deal management activities. In this role, the Deal Desk Specialist will ensure high-quality, efficient, and effective services are provided by executing processes according to prescribed procedures and collaborating effectively with internal business partners.

Job Description

Essential Duties

Execute deal-related transactions and support deal closing processes via review of contract/legal documentation, entry of key data into enterprise systems, and resolution of write-off or missing payment inquires
Ensure efficient execution of deals through adherence to standardized, best practice procedures and anticipation of broker needs
Review deals for accurate property, customer, and pricing terms to ensure the data included in contracts aligns to Cushman's internal systems
Complete write-offs, master data management, and missing payment activities in a timely manner
Contribute to Deal Desk's knowledge management and the maintenance of standard operating procedure, best practice, and key policy documentation
Conduct quality review checks of peer Deal Desk Specialist work to ensure adherence to prescribed processes and accuracy of data
Collaborate and align weekly with Deal Desk Team peers to share best practices, proactively resolve issues, and identify ways to continuously improve the broker experience
Identify gaps in Deal Desk processes (both operational and systematic) and provide recommendations for improvements
Performs other related duties as required or requested.

Other Requirements & Administrative Duties

Bachelor’s Degree (Business, Finance, Accounting, etc.) preferred
1 – 3 years of data management, project management, commercial real estate or related field of experience
Proven track record of completing tasks according to SLAs or in accordance to a set of quality standards
Demonstrated ability to independently execute tasks and resolve conflicts as they arise
Excellent organization and time management skills with the ability to manage multiple tasks simultaneously
Strong communication (written, verbal) and customer service skills
Team-player capable of building strong working relationships with peers and Global based team
Strong analytical skills with high attention to detail and accuracy
Highly proficient in Microsoft Office Suite
Knowledge of Salesforce, Workday, or other Accounting/Customer Relationship Management software
Knowledge of Commercial Real Estate industry a plus

Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.

INCO: “Cushman & Wakefield”