Sales Operations Analyst - ABA Centers of America (Corporate HQ)
Downtown Fort Lauderdale, FL HQ - In-Office
This position is on-site in our Fort Lauderdale corporate office Monday-Friday.
Who We Are
We are the nation's fastest-growing provider of autism care, delivering high-quality Applied Behavior Analysis (ABA) therapy across a rapidly expanding footprint. Since our founding in 2020, we've scaled from a single clinic to nearly 70 operating areas in more than a dozen states, supported by a high-performance corporate infrastructure and data-driven decision-making.
Recognized as the #5 fastest-growing private company in America by Inc. magazine, ABA Centers of America is a self-funded, founder-led organization—a rarity in today's healthcare landscape. We've achieved this growth without private equity, relying instead on operational discipline, smart capital allocation, and a relentless focus on outcomes.
Our corporate team plays a mission-critical role in this success—developing scalable systems, managing risk, and driving the analytics that power our growth. If you're a strategic thinker who thrives in a fast-paced, purpose-driven environment, we offer a unique opportunity to help shape the future of autism care—while building on a legacy of operational excellence.
Our Origin Story
ABA Centers of America was founded by a father whose personal journey navigating autism care for his daughter revealed deep gaps in access, consistency, and quality across the system. Determined to disrupt the status quo in the autism care field and eliminate the unacceptably long wait lists for treatment, he built a company rooted in compassion, clinical excellence, and a relentless commitment to care that makes a difference.
Recognition & Awards
Our commitment to operational excellence, ethical leadership, and transformative care has earned our company and leadership national recognition from trusted sources, including:
- Inc. 5000 - 5th Fastest-Growing Private Company in America
- Financial Times - #1 on "The Americas' Fastest Growing Companies"
- EY Entrepreneur Of The Year® U.S. Overall
- South Florida Business Journal's Top 100 Companies
- Florida Trend Magazine's 500 Most Influential Business Leaders
- Inc. Best in Business, Health Services
About the Role
The Sales Operations Analyst is a key member of the Business Development team responsible for enabling data-driven decision-making and improving sales effectiveness across the organization. This role will focus on the design, development, automation, and analysis of key performance indicators (KPIs), dashboards, forecasts, and strategic insights derived from Salesforce. Tableau, and Power BI experience is not required but a plus.
The ideal candidate is highly analytical, detail-oriented, and passionate about transforming complex data into actionable intelligence that supports business growth. They will work closely with sales leadership, marketing, finance, and operations to deliver robust reporting, conduct performance analysis, and identify opportunities to enhance sales productivity, forecasting accuracy, and revenue outcomes.
This position requires strong technical skills in data visualization and reporting, a deep understanding of sales metrics and pipeline dynamics, and the ability to communicate findings clearly to both technical and non-technical stakeholders. It is a hands-on, operational role that plays a critical part in scaling a fast-growing healthcare organization and enabling the success of our Business Development efforts.
The principal functions of the position identified shall not be considered as a complete description of all the work requirements and expectations that may be inherent in the position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position.
What You'll Do
- Design, build, and maintain reports and dashboards in Salesforce to track KPIs, sales performance, pipeline health, conversion metrics, and revenue trends.
- Experience with Tableau, and Power BI is preferred but not required.
- Partner with Business Development leadership to define, refine, and evolve key metrics that align with company objectives and go-to-market strategy.
- Conduct detailed analysis of sales data including pipeline movement, activity metrics, conversion rates, and forecasting accuracy to identify patterns, risks, and opportunities.
- Support quarterly and annual planning processes through data modeling, territory and quota analysis, and forecast development.
- Collaborate with Marketing, Finance, and Operations to ensure data integrity and consistency across systems and to provide actionable insights that improve campaign performance and lead-to-close conversion.
- Deliver regular reporting packages and executive-level dashboards, as well as ad hoc analyses, to support strategic decision-making.
- Develop and document standardized reporting definitions, processes, and governance practices to ensure accuracy and consistency across all Business Development reporting.
- Monitor data quality within Salesforce and other reporting platforms, identifying gaps or inconsistencies and partnering with stakeholders to resolve them.
- Build and maintain self-service analytics tools and dashboards to empower sales leaders and front-line teams with real-time insights.
- Provide insights and recommendations to improve sales productivity, shorten deal cycles, and increase pipeline velocity based on data-driven findings.
- Support the development and tracking of sales incentives, compensation plans, and performance metrics to help align and motivate the Business Development team.
- Assist in evaluating and implementing new tools, data sources, or automation technologies that improve reporting, forecasting, and operational efficiency
Requirements
- 3+ years of experience with Salesforce Sales Cloud and Salesforce Reporting
- 3+ years of experience in sales operations, business analytics, or similar data-focused roles, ideally within a SaaS, healthcare, or high-growth environment.
- Hands-on experience building dashboards and reports in Salesforce (Lightning preferred)
- Willingness to submit to drug and background screenings
Expertise Needed
- Strong analytical skills with experience in data modeling, forecasting, and pipeline analysis.
- Deep understanding of sales metrics, funnel conversion, pipeline velocity, forecasting methodologies, and revenue reporting.
- Experience with Salesforce data structures, including building and customizing reports, dashboards, and fields.
- Advanced proficiency in Excel or Google Sheets for data analysis, forecasting, and scenario modeling.
- Demonstrated ability to translate data into meaningful visualizations and actionable business insights.
- Strong collaboration skills with experience working cross-functionally across Business Development, Marketing, Finance, and Operations teams.
- Excellent written and verbal communication skills with the ability to present complex information to non-technical stakeholders.
- Ability to manage multiple priorities and deadlines in a fast-paced, dynamic environment.
- Experience with SQL or other data querying languages is a plus.
- Experience supporting incentive compensation, territory planning, or sales planning is preferred but not required.
Benefits
Outstanding Benefits
21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays).
Flexible Spending Account (FSA) and Health Savings Account (HSA) options.
Medical, dental, vision, long-term disability, and life insurance.
Generous 401(k) with up to 6% employer match.
About ABA Centers of America
ABA Centers of America is committed to maintaining a culture led by seasoned professionals who share a vision of becoming the nation's leading provider of autism care. We acknowledge this form of healthcare demands unique, personal dedication. By identifying individuals possessing the right blend of compassion and expertise, we can provide our clinical team members with the support and opportunities they need to flourish.
Join our mission and help build the future with purpose!
ABA Centers of America participates in the U.S. Department of Homeland Security E-Verify program.
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