Founded by Stanley Norman Sancton in Saint John, New Brunswick in 1910, the Sancton Group is a fourth-generation family-owned and operated company. Our Equipment division operates as Sancton Equipment Inc. and is one of Atlantic Canada’s most trusted source for supplying, renting, and servicing trustworthy brands in the aggregate processing industry.
We’ve supported exciting and intricate projects for clients throughout Atlantic Canada. We are committed to delivering high-quality solutions to our clients. We value the contributions of our skilled workforce and uphold the highest standards of Safety, Quality, and Collaboration.
We are seeking a motivated & hardworking individual to join our team. This is an excellent opportunity to join a company that has been serving Atlantic Canada for over 115 years! The ideal candidate will be eager to learn, have a strong work ethic, and be willing to adhere to safety protocols. The ability to work effectively in a team environment within the framework of company guidelines.
Reporting to the President, and working closely with internal & external customers, operations, service technicians, and manufacturer’s representatives, the Sales & Operations Manager is responsible for overseeing and optimizing the operational aspects of the heavy equipment sales function. This role ensures alignment between sales strategy, inventory management, customer service, and logistics to support revenue growth and operational efficiency, and ensuring compliance with safety and regulatory standards. The Operations Manager leads a team of sales support personnel, parts & fabrication department, mechanics, and collaborates cross-functionally with departments such as finance, service, and supply chain.
The ideal candidate is a motivated self-starter who may not know the answer to a question but will certainly find it and then use this learning for continued development in the role. Confident in your ability to problem solve and articulate solutions. You seek to understand how all the parts and pieces come together successfully to ensure equipment runs efficiently and safely. Attention to detail is needed to catch variances in advance of errors being made. You work well independently while easily moving into all-hands-on-deck mode when necessary.
Responsibilities:
As the Sales & Operations Manager, your responsibilities will include, but are not limited to, the following:
- Adhere to company Health & Safety Policies and Procedures.
- Develop and implement standardized sales processes and workflows to improve efficiency and accuracy.
- Monitor and analyze sales performance metrics; generate reports and insights for senior leadership.
- Manage CRM systems and ensure data integrity across customer records, leads, and opportunities.
- Direct service operations - including logistics, inventory control, equipment maintenance, and job site coordination.
- Manage Sancton Equipment project operational budgets with focus on maximizing profit without sacrifice to Safety, Quality, or Schedule.
- Collaborate with Sancton Equipment teams to forecast demand and schedule deliveries.
- Provide operational guidance to Direct Reports under your direction.
- Conduct performance evaluations, set goals, and provide training and development opportunities.
- Serve as a point of escalation for complex customer inquiries and issues related to sales operations.
- Support dealer network with operational guidance, documentation, and system access.
- Ensure consistent and high-quality customer experience throughout the sales cycle.
- Identify opportunities for process improvement and lead initiatives to enhance operational performance.
- Other related duties as may be assigned from time to time.
Qualifications:
- 3-5 years’ experience in sales operations, preferably within the heavy equipment, construction, or industrial machinery sectors.
- Degree in Business Administration, Operations Management, or related field required.
- Strong financial planning, auditing, and budgeting skills.
- Strong written and oral communication skills required for report writing, customer communication and internal planning and organization.
- Ability to multitask, prioritize deadlines, and handle administrative responsibilities efficiently.
What We Offer:
- Casual dress
- Extended health care
- Vision care
- Dental care
- Employee assistance program
- Life & Disability insurance
- Company matching registered savings plan
- On-site parking
- Paid time off
- Company Vehicle
WORK LOCATION:
- Onsite / In-Person
- Atlantic Canada
- Travel Required
SECURITY:
- Candidates must complete an RCMP Background Check as a condition of employment.
How to Apply:
Interested candidates are invited to submit their resume outlining their qualifications and experience to sanctonrecruiting@sancton.com
Please include “Sales & Operations Manager” in the subject line.
Job Types: Full-time, Permanent
Pay: $110,000.00-$130,000.00 per year
Benefits:
- Casual dress
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
Application question(s):
- Are you legally authorized to work in Canada?
- Are you located in the Halifax / Dartmouth area?
Experience:
- Equipment Sales & Operations : 3 years (required)
Work Location: In person
