Revenue Operations Analyst

iTradeNetwork, Inc. • Full-time • Charlotte, NC, US • $93k - $109k / year • 5d ago

Job Summary

We're looking for a Revenue Operations Analyst who thrives at the intersection of systems, process, and analytics. In this role, you'll be a trusted partner to our Go-To-Market (GTM) teams - Sales, Customer Success, and Marketing - helping them make smarter, faster, and more data-driven decisions.

You'll manage and enhance our Salesforce and GTM tech stack, streamline operational workflows, and surface insights that drive revenue growth. This role is perfect for someone who's equal parts system admin, process architect, and data storyteller.

Key Responsibilities

Salesforce & Systems Management

Serve as a primary administrator and subject matter expert for Salesforce - managing configuration, automation, reporting, and integrations.
Maintain data quality and integrity across all revenue systems, ensuring accurate and actionable reporting.
Evaluate and improve integrations between GTM tools (e.g., Gainsight, Marketo, ZoomInfo, NetSuite) to support a seamless lead-to-cash process.
Partner with internal stakeholders to scope, implement, test and train on new system enhancements or process automations.
Document system architecture, field definitions, and workflow processes for consistency and scalability.

Process Improvement & Operational Efficiency

Map and optimize GTM workflows - from opportunity management, forecasting, and renewals - identifying gaps and designing better handoffs between teams.
Proactively identify automation opportunities to eliminate manual effort and improve data accuracy.
Collaborate with GTM leadership to standardize data definitions, KPIs, and operational practices.
Champion adoption of best practices within Salesforce and other GTM systems through user training, documentation, and continuous feedback loops.

Analytics & Business Insights

Build and maintain dashboards and performance reports that provide clear visibility into pipeline health, conversion rates, activity trends, and revenue performance.
Analyze GTM metrics to uncover opportunities for growth or process optimization (e.g., funnel efficiency, forecast accuracy, rep productivity).
Partner with leadership to deliver data-driven insights for ongoing performance results, forecasting and planning.
Continuously look for ways to make reporting more predictive and actionable, leveraging automation and visualization tools.

What You'll Need

Location: Charlotte, NC or Denver, CO or Atlanta, GA
Bachelor's degree in Business, Information Systems, Economics, Data Analytics, or related field.
2-5 years of experience in Revenue Operations, Sales Operations, or Business Analytics, preferably in a SaaS or recurring revenue environment.
Strong experience with Salesforce and proficiency in Excel/Google Sheets.
Experience with GTM systems and integrations (e.g., Gainsight, Marketo, ZoomInfo, NetSuite).
Analytical mindset with strong attention to detail and curiosity to uncover insights.
Excellent communication and stakeholder management skills - able to translate technical concepts into business impact.

If you are a highly motivated and results-driven individual, with a passion for driving growth in a fast-paced, entrepreneurial environment, we encourage you to apply for this exciting opportunity. We offer a competitive salary, comprehensive benefits package, and a dynamic work culture that values collaboration, innovation, and personal development.

Base Compensation: $93,000 - $109,000/year