We are seeking a high-potential professional who is intelligent, enthusiastic, and committed to excellence. This role is ideal for someone who wants to play a meaningful role in the day-to-day execution and evolution of a growing operation.
The Opportunity
This is a strategic Sales & Operations position with broad exposure across sales, operations, and supply chain. You will work closely with senior leadership, influence key decisions, and become deeply involved in how the business runs.
This is not a transactional role. The right candidate will be viewed as a trusted internal partner and will take on increasing responsibility as the company continues to grow.
Key Responsibilities
Inside Sales & Customer Support
Provide customers with detailed product knowledge, pricing, and timely quotations
Enter and manage customer orders using Sage Business Vision
Coordinate with internal departments to ensure accurate, on-time order fulfillment
Provide tracking updates to customers and sales representatives
Build strong, long-term customer relationships through exceptional service
Review customer sales activity and identify emerging trends and opportunities
Purchasing & Supply Chain Support
Assist with purchasing raw materials, components, and supplies
Monitor inventory levels and coordinate replenishment with operations
Prepare and issue purchase orders to approved vendors
Track order confirmations, delivery schedules, and lead times
Follow up with suppliers to ensure on-time delivery and resolve issues
Verify pricing, quantities, and specifications against purchase orders
Collaborate with production, warehouse, and finance teams to support operational needs
Operations Support
Work closely with the Operations Manager on day-to-day priorities
Support process improvements and operational initiatives
Help ensure smooth communication across departments
Profile & Qualifications
Minimum 2 years’ experience in inside sales, purchasing, or customer service
Strong communication and interpersonal skills
Proficiency in MS Office and production / ERP software
Highly organized with excellent time-management and multitasking abilities
Analytical, adaptable, and solutions-oriented
Supervisory or leadership experience is an asset
Excellent written and verbal English communication skills
Why Join Us?
Competitive salary and benefits package
Work in a fast-growing, niche manufacturing industry
Collaborative, positive, and performance-driven culture
High visibility role where your contributions truly matter
Long-term professional growth within the organization
We are an equal opportunity employer. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Job Type: Full-time
Pay: $85,000.00-$100,000.00 per year
Benefits:
- Dental care
- Extended health care
Ability to commute/relocate:
- Concord, ON L4K 3N4: reliably commute or plan to relocate before starting work (required)
Education:
- Secondary School (preferred)
Experience:
- Inside sales: 2 years (preferred)
- Customer service: 2 years (required)
Work Location: In person
