Deal Desk Specialist
Location: Remote / Hybrid (U.S.)
Department: RevOps
Reports to: SVP, RevOps
About Us
360 Privacy, the leader in digital privacy solutions, provides the essential security layer that bridges the gap between cybersecurity and physical security, protecting identities, assets and reputations of corporate executives, athletes, high net-worth families, and other high-profile individuals. With decades of experience in military special operations, law enforcement, intelligence, technology, and executive protection, 360 Privacy is trusted by Fortune 500 companies, professional sports organizations, and ultra-high-net-worth families, to safeguard their assets, reputation, and sensitive information
The Role
The Deal Desk Specialist will act as a central liaison, supporting sales in complex deals, ensuring pricing and policy compliance, and accelerating approvals for contracts, quotes, and orders. By working closely with Sales, Finance, Legal, and Operations, this will help optimize revenue, reduce the sales cycle, and maintain governance for profitable, accurate transactions.
Key Accountabilities
- Serve as the primary Deal Desk point of contact, partnering with Sales on complex, non-standard deals to structure pricing, terms, and approvals efficiently
- Collect, review, and coordinate all quotes, order forms, and contracts to ensure compliance with pricing policies, discount thresholds, and approval matrices
- Coordinate cross-functional approvals with Finance, Legal, RevOps, and Sales Leadership to accelerate deal cycles and remove bottlenecks
- Provide deal-level guidance on pricing strategy, discounting, contract terms, renewals, upsells, and multi-year or enterprise agreements
- Own deal governance by enforcing revenue recognition requirements, margin targets, and company policies while balancing speed and risk
- Maintain accuracy and data integrity in CRM, and related quoting tools for all supported transactions
- Analyze deal trends (discounting, approval times, exceptions) and surface insights and recommendations to improve win rates and profitability
- Contribute to the ongoing evolution of Deal Desk processes, documentation, and enablement to support scale and consistency as the company grows
Required Qualifications
- 3+ years of experience in Deal Desk, Sales Operations, Revenue Operations, Finance, or Commercial Operations within a SaaS environment
- Hands-on experience supporting complex B2B SaaS deals, including enterprise, multi-year, and non-standard contract structures
- Strong working knowledge of SaaS pricing models and discounting strategies
- Experience partnering cross-functionally with Sales, Finance, Legal, and Operations in a fast-paced, high-growth environment
- Proficiency with CRM tools (HubSpot, DealHub)
- Solid understanding of revenue recognition concepts and commercial compliance requirements
- Exceptional attention to detail with the ability to balance accuracy, speed, and sound business judgment
- Strong communication skills with the confidence to push back constructively and influence stakeholders at multiple levels
Desired Skills
- Familiarity with contract lifecycle management (CLM) tools and standard SaaS legal terms (MSAs, DPAs, SLAs)
- Experience working in a corporate security environment preferred
- Experience using CRM and Project Management tools
- Data-driven mindset with experience building deal analysis, dashboards, or reporting to inform pricing and policy decisions
Required Education
- A Bachelor’s Degree (BA, BS, BBA) or equivalent; Master’s Degree preferred.
