Business Operations Intern

Pawkit Pte. Ltd. • Singapore, Singapore • 2w ago

Company

Pawkit Pte. Ltd.

pawkit.sg

Designation

Business Operations Intern

Date Listed

05 Jan 2026

Job Type

Entry Level / Junior Executive, Experienced / Senior Executive

Free/ProjIntern/TS

Job Period

Flexible Start, For At Least 6 Months

Profession

Logistics / Supply Chain / Transport

Industry

Others

Location Name

65 Ubi Crescent, Singapore

Address

65 Ubi Cres, Singapore 408559

Map

Allowance / Remuneration

$800 - 1,200 monthly

Company Profile

About Pawkit
Pawkit is a housecall pet care platform providing grooming, veterinary, and medical services. Our operations involve coordinating multiple service providers, managing bookings, handling documentation, and ensuring pets receive timely and safe care.

This role involves a significant amount of desk-based operational work, with occasional exposure to on-ground operations.

Job Description

As a Business Operations Intern, you will primarily support Pawkit’s desk-based operations, including coordination, tracking, documentation, and follow-ups. This role is suited for someone who enjoys structured work, checklists, and keeping systems running smoothly.

There may be occasional opportunities to assist on-site, but the core of this role is operational execution from the desk.

Key Responsibilities

Desk-Based Operations

Manage and update booking trackers, spreadsheets, and internal dashboards
Track appointment status, follow-ups, payments, and documentation
Assist with matching service providers (vets, groomers, nurses) to bookings
Ensure consent forms, indemnity forms, and records are completed and filed

Coordination & Follow-Ups

Assist with post-consult follow-ups with pet owners
Help coordinate medication dispatch and logistics
Support customer service responses and operational clarifications

Process & Documentation

Help document, update, and improve SOPs
Identify gaps or errors in workflows and flag them early
Maintain accurate operational records

Optional On-Ground Exposure

If you have a driving licence, there may be occasional opportunities to assist on housecalls with vets, nurses, or groomers

Who This Role Is For

Someone who is comfortable with detail-oriented work
Enjoys organising information, tracking tasks, and following processes
Reliable, responsible, and able to work independently
Tech-savvy (Google Sheets, WhatsApp, basic tools)
Cares about pets and service quality

This role is not suitable for someone looking for frequent on-ground or hands-on animal work.

What You’ll Gain

Strong foundation in business operations and service logistics
Exposure to real-world workflows in a growing startup
Experience working closely with a founder-led team
Opportunity for role conversion based on performance

Application Instructions

Please apply for this position by submitting your text CV using InternSG.
Kindly note that only shortlisted candidates will be notified.

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