We are the world’s largest emblem manufacturer and embroidery services with 8 strategic locations throughout the US, Canada, Mexico, and Europe. We have been trusted year after year by customers for over 30 years to provide high-quality products and embroidery services that help customers create a great look, have memorable experiences, and promote their brand. We offer a wide variety of emblem options, ranging from traditional embroidered to FlexStyle patches and everything in between. Our culture is represented by our Core Values: Stay positive, Get the Job Done, Customer Centricity and 100% Committed to the team.
JOB SUMMARY
Sales Operations owns sales execution infrastructure and discipline. This role ensures Sales operates inside defined rules, data is clean, forecasts are real, and performance is measurable
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. CRM & Pipeline Discipline
- Owns deal stage enforcementEnsures required fields, next steps, close datesPrevents stale or manipulated pipeline
2. Forecast & Reporting Support
- Supports forecast accuracyMaintains pipeline and performance dashboardsEnsure consistent definitions and reporting
3. Quotas, Territories & Comp Mechanics
- Territory setup and maintenanceQuota configuration and adjustmentsComp plan mechanics and reporting (not design)
4. Sales Performance Visibility
- Rep activity vs outcomesStage conversion ratesSales cycle tracking Deal aging analysis
QUALIFICATIONS
5–10 years in Sales Ops or RevOpsHands-on CRM experience (HubSpot, Salesforce, Dynamics, etc.)Experience supporting complex B2B salesFamiliar with comp plans and territory modelsIdeal Candidate Profile
CHARACTER PROFILEIs detail-oriented Comfortable enforcing rulesCalm under pressureWill push back on senior sellersWork EnvironmentRemote or hybrid environment with required overlap across U.S. time zonesHigh-accountability, metrics-driven operating cadenceFrequent interaction with sales leadership and frontline sellersFast-paced environment requiring focus, precision, and consistencyLanguage AbilityStrong professional English (written and verbal) requiredAble to clearly communicate policies, expectations, and corrective feedbackAdditional languages are a plus but not required
World Emblem is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.World Emblem is proud to be a drug free workplace. All applicants will undergo a criminal background check, pre-placement drug screen, and are in compliance with E-Verify
