Our client, a respected leader in the food industry, is seeking an experienced professional who can manage multiple priorities in a fast-paced environment and operate effectively across sales, project management, customer support, and executive operations.
What You'll Do:
Sales Project Management
- Own successful, on-schedule, and in-scope delivery of ongoing club and retail sales initiatives
- Build and manage detailed project plans, timelines, and documentation from initiation through closure
- Coordinate internal teams and third-party partners to ensure seamless execution
- Oversee project resources and budgets, including quarterly budget reviews and annual budget preparation
- Collaborate with global purchasing on pricing, terms, and assessments related to rice, grains, and international sourcing
- Communicate across multiple stakeholders to plan and execute demos, track demo budgets, analyze post-event performance, and report results
- Prepare executive-level reports and insights on club trends, product performance, distribution channels, and regional or international opportunities
- Support senior leadership in strengthening relationships with major national and international retail partners
- Act as liaison with international partners, including Asia-based vendors and retail teams
Customer Success Management
- Serve as a cross-functional advocate for customers, working closely with sales, finance, operations, and logistics
- Manage distribution of product samples for sales presentations and prospective buyers
- Create and distribute sales sheets and customer materials
- Escalate non-routine issues that could impact service or delivery
- Respond to and route customer inquiries, product requests, and service concerns with professionalism and urgency
Sales Office & Executive Support
- Provide high-level administrative and operational support to the sales organization
- Build, organize, and maintain sales presentations and supporting materials
- Coordinate schedules, travel, meetings, and virtual calls
- Prepare and submit monthly expense reports
- Provide ad-hoc administrative support to international offices as needed
What You'll Need:
- Experience in sales project management, customer success, sales operations, or a hybrid role supporting complex accounts
- Proven ability to manage multiple priorities, stakeholders, and deadlines without sacrificing accuracy
- Strong analytical, organizational, and communication skills
- Comfortable interfacing with senior leadership, external partners, and international teams
- Advanced proficiency in Microsoft Word, Excel, PowerPoint, and Outlook
