Company Overview
ExaCare AI is a leading health tech company on a mission to build the AI operating system for post-acute care. Our platform turns messy, unstructured hospital referral packets into clear clinical insights and next steps so teams can make faster, safer placement decisions with less administrative burden. Today, ExaCare AI powers more than 1,500 facilities, and is growing rapidly.
We recently raised a $30M Series A led by Insight Partners, and we’re bringing world-class talent together to transform healthcare. If you like building, learning, and want to make a real impact, come join us!
About the Role
We are seeking a proactive and detail-oriented Strategy and Business Operations Intern to join our team. In this role, you will play a key part in client onboarding and solutions, contribute to the development of new products, and support strategic decision-making as we continue to grow rapidly.
As an intern, you will have the opportunity to work closely with and be mentored by a Business Operations team with experience from top-tier firms across Bain, BCG, McKinsey, Accenture, KPMG, Goldman Sachs, and other leading institutions. You’ll also work with our all-star engineering team from Amazon, Tesla, and Google.
What You’ll Do
- Internal Strategy & Operations: Support daily operations, team coordination and process improvements. Analyze challenges and suggest workflow optimizations to ensure sustainable growth. Assist in project management to keep teams on track.
- Customer Success & Engagement: Strategize optimal workflow with Business Operations team & C-Suite clients. Lead customer calls. Help onboard new users and gather feedback.
- Market Research: Stay informed on competitors and industry trends. Assist with internal and expert reports and presentations.
- Product Development & Management: Work with the product team to define features and prioritize product roadmap initiatives. Conduct market research and user interviews to identify improvements. Help create user stories, Figmas and workflows.
- Special Projects: Help identify and own special projects. If you see a pain point in our internal or external processes, a new or upgraded tool to help us navigate growth, or a vision for teaming - let us know, workshop it, and lead it! Previous interns have stood up integral processes used everyday today.
What You’ll Bring
- Currently pursuing a degree in Business, Administration, Finance, Data Science, or a related field.
- Stellar track record as a top performer in academic and previous experience.
- Strong analytical skills and attention to detail.
- Proficiency in data analysis tools and software, such as Excel, SQL, or Tableau.
- Excellent written and verbal communication skills.
- Problem-solving mindset and the ability to think critically.
- Self-motivated, adaptable, and eager to learn in a dynamic startup environment.
Benefits and Perks
- Competitive internship salary
- Hands-on experience in business analysis and data-driven decision-making.
- Exposure to innovative business processes and technologies.
- Opportunity to work closely with the startup’s founders and experienced
- professionals.
- Contribution to the startup’s growth and success in health tech.
- Work out of our beautiful office on 174 Spadina Avenue
- Hybrid work; work in-office 3-4 days per week
An insight into our Core Values
Only the Best Belong Here
We are unapologetic about talent. This should be the best team you have ever been on. Protecting that standard is how we honor each other’s time, ambition, and craft.
The Patient is Downstream of Every Decision
At the end of the day, this is about the patient. We get there by deeply respecting post-acute operators and partners, because their work is the path our software travels to create better care.
Raise the Bar on Ownership
We grow because people here go beyond the minimum. We invest extra effort, care, and ownership into what we build.
The World is Moving Fast. We move Faster.
This is a race. We work hard, we move early, and we stay ahead of problems and competitors. If we slow down, someone else will pass us.
Radical Candor, Zero Politics.
We say what’s true, early, and we keep communication direct and clean so the team can move.
Bring Good Vibes and Win Together
We win as a team. We bring energy, support each other, and make the workplace somewhere people are excited to show up to.
If this sounds like you, we'd love to have a chat!
