Company Overview
We are a trailblazing health tech company on a mission to revolutionize the nursing home & post acute space. Our innovative AI software is transforming the admissions process and care delivery in these settings. We’ve just raised $30M and are experiencing rapid growth. We are looking for a Strategy and Business Operations Intern to join our growing team.
About the Role
We are seeking a proactive and detail-oriented Strategy and Business Operations Intern to join our team. In this role, you will play a key part in client onboarding and solutions, contribute to the development of new products, and support strategic decision-making as we continue to grow rapidly.
As an intern, you will have the opportunity to work closely with and be mentored by a Business Operations team with experience from top-tier firms across Bain, BCG, McKinsey, Accenture, KPMG, Goldman Sachs, and other leading institutions. You’ll also work with our all-star engineering team from Amazon, Tesla, and Google.
What We Offer
- Industry Leading AI Technology: A best in-class product that outperforms competitors and solves real operational challenges
- High-Impact Leadership: A highly engaged and hands-on executive team dedicated to innovation and growth
- Fast-Paced Sales Cycle: Quick deal closures and a highly receptive customer base
- Strong Customer Success: Fully onboarded, satisfied clients who recognize the value and LOVE our solution
What You’ll Do
- Internal Strategy & Operations: Support daily operations, team coordination and process improvements. Analyze challenges and suggest workflow optimizations to ensure sustainable growth. Assist in project management to keep teams on track.
- Customer Success & Engagement: Strategize optimal workflow with Business Operations team & C-Suite clients. Lead customer calls. Help onboard new users and gather feedback.
- Market Research: Stay informed on competitors and industry trends. Assist with internal and expert reports and presentations.
- Product Development & Management: Work with the product team to define features and prioritize product roadmap initiatives. Conduct market research and user interviews to identify improvements. Help create user stories, Figmas and workflows.
- Special Projects: Help identify and own special projects. If you see a pain point in our internal or external processes, a new or upgraded tool to help us navigate growth, or a vision for teaming - let us know, workshop it, and lead it! Previous interns have stood up integral processes used everyday today.
What You’ll Bring
- Currently pursuing a degree in Business, Administration, Finance, Data Science, or a related field.
- Stellar track record as a top performer in academic and previous experience.
- Strong analytical skills and attention to detail.
- Proficiency in data analysis tools and software, such as Excel, SQL, or Tableau.
- Excellent written and verbal communication skills.
- Problem-solving mindset and the ability to think critically.
- Self-motivated, adaptable, and eager to learn in a dynamic startup environment.
Benefits and Perks
- Competitive internship salary
- Hands-on experience in business analysis and data-driven decision-making.
- Exposure to innovative business processes and technologies.
- Opportunity to work closely with the startup’s founders and experienced
- professionals.
- Contribution to the startup’s growth and success in health tech.
- Work out of our beautiful office on 174 Spadina Avenue
- Hybrid work; work in-office 3-4 days per week
